Features and Ease of Use
Hosteur.com has invested heavily in the network and infrastructure to ensure that they can provide web hosting solutions with a 100% availability guarantee. All their data centers meet very strict quality and security standards as a way of keeping safe all the websites they host. In fact, in 2018, they gained their ISO / EIC 27001 certification, an internationally-recognized standard of information security management.
The vendor provides pretty basic web hosting solutions. Some of the features included in their hosting packages are:
- Customizable error pages
- Antivirus and antispam protection
- Up to 200 simultaneous FTP connections
- PHP 4, 5, 6, 7, 7.1, and 7.2 support
- 10Gbps internet connection speeds
- Free Let’s Encrypt SSL certificates
- Free domain registration for the first year
- Website builder available at an additional fee
As part of their guaranteed uptime SLA, Hosteur.com has committed to compensating their customers if they fail to meet the promised availability.
Should you outgrow your shared hosting packages, Hosteur.com also offers private and hybrid cloud hosting services as well as a cloud VPS hosting service. The company uses Dell equipment and servers for reliable cloud hosting services. What’s more, the vendor allows users to define the cloud hosting solution they need, so you can design a package uniquely suited for your business requirements.
Pricing and Support
While Hosteur.com’s plans are very cheap, they have very few and basic features. All the essentials such as SSL certificates, MySQL databases, scripting language support, and domain registration are provided. However, they charge extra for additional features, meaning that if you want a well-secured, feature-rich hosting solution, the costs will accumulate substantially. Therefore, the web hosting solutions that this vendor offers would be best suited for individuals, startups, and small to mid-sized businesses.
Hosteur.com has several toll-free numbers for their customers in France, the Netherlands, Germany, and Switzerland. Their technical support team is extremely responsive and available 24/7 all year round. You can also reach out to them via email, live chat, or support tickets, though they tend to steer their customers towards support tickets and email: their live chat isn’t 24/7.
For busier and more sophisticated websites, Hosteur.com offers VIP support at a fee. This option is ideal for website owners that cannot afford any delays in receiving support services. I called their free hotline with a number of questions about Hosteur.com’s offerings. After some time, I managed to connect with one of their representatives, who then directed me to the website’s Help Center where the issues I raised had already been addressed comprehensively.