Reviews and expert opinion Hosteur.com

Ranked 1155th from 3413 Web Hosting
4.3
24 0
Features
4.3
Ease of Use
4.3
Support
4.3
Based on 24 reviews in 1 languages
Server locations
Hong Kong
Solomon Ndung'u
Solomon Ndung'u
Web Hosting Expert
Established in 2008, Hosteur.com is a small Switzerland-based web hosting provider with their biggest customer base located in France. The vendor hosts almost 45,000 websites and has worked with over 100,000 customers.

Overview

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Hosteur.com is a small Switzerland-based web hosting company with data centers in France and Switzerland. This hosting provider has been operational since 2008. They also have a significant presence in Togo, Gabon, Senegal, and Cameroon. Hosteur.com currently hosts almost 45,000 websites and has worked with over 102,000 customers. Their website is currently only available in French.

Features and Ease of Use

Hosteur.com has invested heavily in the network and infrastructure to ensure that they can provide web hosting solutions with a 100% availability guarantee. All their data centers meet very strict quality and security standards as a way of keeping safe all the websites they host. In fact, in 2018, they gained their ISO / EIC 27001 certification, an internationally-recognized standard of information security management.

The vendor provides pretty basic web hosting solutions. Some of the features included in their hosting packages are:

  • Customizable error pages
  • Antivirus and antispam protection
  • Up to 200 simultaneous FTP connections
  • PHP 4, 5, 6, 7, 7.1, and 7.2 support
  • 10Gbps internet connection speeds
  • Free Let’s Encrypt SSL certificates
  • Free domain registration for the first year
  • Website builder available at an additional fee

As part of their guaranteed uptime SLA, Hosteur.com has committed themselves to giving their customers compensation in the event that they fail to meet the availability they have promised to deliver.

Should you outgrow your shared hosting packages, Hosteur.com also offers private and hybrid cloud hosting services as well as a cloud VPS hosting service. The company uses Dell equipment and servers for reliable cloud hosting services. What’s more, the vendor allows users to define the cloud hosting solution they need, so you can design a package uniquely suited for your business requirements.

Pricing and Support

While Hosteur.com’s plans are very cheap, they have very few and basic features. All the essentials such as SSL certificates, MySQL databases, scripting language support, and domain registration are provided. However, they charge extra for additional features, meaning that if you want a well-secured, feature-rich hosting solution, the costs will accumulate substantially. Therefore, the web hosting solutions that this vendor offers would be best suited for individuals, startups, and small to mid-sized businesses.

Hosteur.com has several toll-free numbers for their customers in France, the Netherlands, Germany, and Switzerland. Their technical support team is extremely responsive and available 24/7 all year round. You can also reach out to them via email, live chat, or support tickets, though they tend to steer their customers towards support tickets and email: their live chat isn’t 24/7.

For busier and more sophisticated websites, Hosteur.com offers VIP support at a fee. This option is ideal for website owners that cannot afford any delays in receiving support services. I called their free hotline with a number of questions about Hosteur.com’s offerings. After some time, I managed to connect with one of their representatives, who then directed me to the website’s Help Center where the issues I raised had already been addressed comprehensively.

User reviews

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5
Antoine Lacroix
USA
5
Satisfait comme toujours !

Cinq bonnes années chez cet hébergeur et satisfait comme toujours. Excellent matériel, serveur performant... Mon site de vente en ligne fonctionne à merveille et a une bonne vitesse de chargement. Le support est efficace en cas de panne. Je ne vois aucune raison de changer de prestataire !

5
Alain Laporte
France
5
Service client topissime

Cela fait deux années de satisfaction ! Je ne trouve pas vraiment de défaut à cet hébergeur. Des prix avantageux, des services de qualité et disponibles, et un support excellent… Le service client est simplement topissime, c’est bien d’avoir une assistance compétente tout en étant réactive.

5
Lauriane Girond
Great Britain
5
Services et rapport qualité/prix remarquables

Services et rapport qualité/prix remarquables ! Question disponibilité, je n’ai rien à dire... Il n’y a presque jamais de coupure en général mais si c’est le cas, le service technique répond très rapidement aux tickets que je leur envoie. Je recommande à tous ceux qui ont besoin d’un hébergement de qualité.

5
Yvon Bonier
USA
5
Content de la qualité des prestations

Je suis vraiment content de la qualité des prestations fournies par cet hébergeur ainsi que de leurs prix qui sont parfaitement abordables... On est bien conseillé et aidé par le support technique, quel que soit le niveau de gravité des pannes qui peuvent arriver. Excellente réactivité !

5
Simon Thibaut
Germany
5
Je suis satisfait dans la totalité

Je suis satisfait dans la totalité… J’ai un hébergement cloud pour mon site de commerce en ligne. Pour ma part, des pannes techniques majeures, je dirai que jamais je n’en ai eu jusqu’ici ! Les coûts de leurs services ne sont pas vraiment chers si on regarde la qualité.

5
Stéphano Lemann
France
5
Grande disponibilité

Année après année, j’ai toujours été témoin de la qualité des services délivrés par cet hébergeur et de l’efficacité de son support technique... Même si des problèmes peuvent surgir, les techniciens s’en occupent rapidement ! Leur disponibilité me procure satisfaction.

Bottom line on Hosteur.com

Hosteur.com is a solid web hosting solutions provider for French and Swiss businesses. Their hosting packages are very cheap, but the basic features included would be a frustration to bigger, more complex websites and advanced webmasters.

Pros

  • Uses a modern network and infrastructure
  • Very cheap hosting plans
  • Time-tested 100% uptime guarantee
  • Excellent customer support

Cons

  • Scarce features included in hosting plans
  • Only available in French
Solomon Ndung'u
Solomon Ndung'u
Solomon Ndung'u is a writer, author, and SEO specialist. When he's not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.

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