Reviews and expert opinion Hosteur.com

Ranked 1213th from 3925 Web Hosting
4.3
Server locations
Hong Kong
Solomon Ndung'u
Solomon Ndung'u
Web Hosting Expert
Established in 2008, Hosteur.com is a small Switzerland-based web hosting provider with their biggest customer base located in France. The vendor hosts almost 45,000 websites and has worked with over 100,000 customers.

Overview

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Hosteur.com is a small Switzerland-based web hosting company with data centers in France and Switzerland. This hosting provider has been operational since 2008. They also have a significant presence in Togo, Gabon, Senegal, and Cameroon. Hosteur.com currently hosts almost 45,000 websites and has worked with over 102,000 customers. Their website is currently only available in French.

Features and Ease of Use

Hosteur.com has invested heavily in the network and infrastructure to ensure that they can provide web hosting solutions with a 100% availability guarantee. All their data centers meet very strict quality and security standards as a way of keeping safe all the websites they host. In fact, in 2018, they gained their ISO / EIC 27001 certification, an internationally-recognized standard of information security management.

The vendor provides pretty basic web hosting solutions. Some of the features included in their hosting packages are:

  • Customizable error pages
  • Antivirus and antispam protection
  • Up to 200 simultaneous FTP connections
  • PHP 4, 5, 6, 7, 7.1, and 7.2 support
  • 10Gbps internet connection speeds
  • Free Let’s Encrypt SSL certificates
  • Free domain registration for the first year
  • Website builder available at an additional fee

As part of their guaranteed uptime SLA, Hosteur.com has committed themselves to giving their customers compensation in the event that they fail to meet the availability they have promised to deliver.

Should you outgrow your shared hosting packages, Hosteur.com also offers private and hybrid cloud hosting services as well as a cloud VPS hosting service. The company uses Dell equipment and servers for reliable cloud hosting services. What’s more, the vendor allows users to define the cloud hosting solution they need, so you can design a package uniquely suited for your business requirements.

Pricing and Support

While Hosteur.com’s plans are very cheap, they have very few and basic features. All the essentials such as SSL certificates, MySQL databases, scripting language support, and domain registration are provided. However, they charge extra for additional features, meaning that if you want a well-secured, feature-rich hosting solution, the costs will accumulate substantially. Therefore, the web hosting solutions that this vendor offers would be best suited for individuals, startups, and small to mid-sized businesses.

Hosteur.com has several toll-free numbers for their customers in France, the Netherlands, Germany, and Switzerland. Their technical support team is extremely responsive and available 24/7 all year round. You can also reach out to them via email, live chat, or support tickets, though they tend to steer their customers towards support tickets and email: their live chat isn’t 24/7.

For busier and more sophisticated websites, Hosteur.com offers VIP support at a fee. This option is ideal for website owners that cannot afford any delays in receiving support services. I called their free hotline with a number of questions about Hosteur.com’s offerings. After some time, I managed to connect with one of their representatives, who then directed me to the website’s Help Center where the issues I raised had already been addressed comprehensively.

User reviews

5.0
Based on 31 reviews in 1 languages
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5
Dimitri Boulet
USA
5
Hosteur a su répondre à mes besoins depuis longtemps

J’ai toujours été content de la prestation de cet hébergeur. La qualité des services est top, les prix sont attractifs et le support technique est réactif. Leurs techniciens font preuve de professionnalisme et sont compétents. Hosteur a su répondre à mes besoins depuis longtemps, et je ne pense pas les quitter de sitôt…

5
Marcus Basile
USA
5
Des service toujours excellents

Des services toujours excellents et une assistance technique compétente. Professionnalisme, fiabilité, réactivité, voilà les qualités que l’on retrouve chez ce petit hébergeur ! L’équipe gère très bien les problèmes qui sont en général occasionnels. Je les recommande !

5
Claude Mouret
Portugal
5
Nous ne sommes pas déçus !

Hosteur, c’est un hébergeur qui ne nous a pas déçus et qui évolue toujours pour nous satisfaire, que ce soit en qualité, en disponibilité... Super professionnel, fiable, avec un support réactif et sérieux, nous ne pouvons que recommander leurs services !

5
Gloria Pinot
Great Britain
5
Services et support technique de qualité

D’après ce que j’ai pu remarquer, je pense que la qualité des services et du support technique est pour eux une priorité. Ils se soucient du moindre incident que je leur communique, et ils réagissent bien vite. Ils ont une attitude très professionnelle... Je suis satisfaite.

5
Yoann Frédéric
Portugal
5
Aucune critique

Nous ne trouvons aucune critique sur les prestations de cet hébergeur, en tout cas jusqu’à ce jour... Nous sommes satisfaits : ce n’est pas coûteux et nous avons toujours pu profiter de leurs services qui sont d’une super qualité. Les techniciens du support sont disponibles et véritablement réactifs !

5
François G.
USA
5
Satisfait de leur support VIP

L’avantage avec ce petit hébergeur, c’est qu’on est bien écouté et bien conseillé par rapport à nos besoins même les plus spécifiques. J’ai pris le support VIP et j'en suis très satisfait… Toujours disponible à tout instant et réactif à la fois !

Bottom line on Hosteur.com

Hosteur.com is a solid web hosting solutions provider for French and Swiss businesses. Their hosting packages are very cheap, but the basic features included would be a frustration to bigger, more complex websites and advanced webmasters.

Pros

  • Uses a modern network and infrastructure
  • Very cheap hosting plans
  • Time-tested 100% uptime guarantee
  • Excellent customer support

Cons

  • Scarce features included in hosting plans
  • Only available in French
Solomon Ndung'u
Solomon Ndung'u
Solomon Ndung'u is a writer, author, and SEO specialist. When he's not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.

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