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Reviews and expert opinion BanaHosting

Gwen Rodgers Gwen Rodgers Web Hosting Expert

Serving thousands of English and Spanish-speaking customers, BanaHosting is an affordable choice for small and medium websites. Its shared hosting plans come with several freebies, and you can choose your data center location. However, its poor customer support is its biggest flaw.

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Overview

Launched in 2007, BanaHosting has maintained a strong presence by providing reliable web hosting (shared, reseller, VPS, cloud hosting, and dedicated services) and domain name registration services for thousands of English and Spanish-speaking customers. Its servers are located in the U.S. and the U.K.

The BanaHosting website may not be very attractive, but it’s informative and easy to browse. You can view it in English or Spanish, and all prices are displayed in U.S. dollars.

Features and Ease of Use

BanaHosting offers three shared hosting plans for Linux – Bana-Starter Deluxe, Bana-Professional Deluxe, and Bana-Corporate Deluxe. All three packages come with a set of standard features, including:

  • Unlimited SSD disk space
  • Unlimited bandwidth
  • Free SSL certificate
  • LiteSpeed Web Server
  • Free RVsitebuilder
  • cPanel
  • PHP support (5.3 to 7.3)
  • Softaculous and Fantastico Deluxe auto-installers
  • 99.9% uptime guarantee

You can host from one to unlimited websites, depending on your plan. The smallest plan comes with a server located in the U.S., but you can choose from U.S. or Europe data centers with the other two plans.

The best part is that you get unlimited SSD disk space and free SSL on all domains under your hosting account. SSD drives boost your website’s overall performance, while an SSL certificate adds a layer of security and protection.

BanaHosting uses the industry-standard cPanel that makes it easy to manage website tasks from a single dashboard. It also offers two application auto-installers, Softaculous and Fantastico Deluxe, to give you access to hundreds of popular CMS apps, forums, blogs, e-stores, wikis, CRMs, and photo galleries without going to the hassle of creating databases manually.

If you want to create your website from the ground up without coding skills, BanaHosting offers RVsitebuilder free with all three plans. Even though it isn’t the best website builder out there, it’s intuitive and lets you design and customize your website. You can choose from 1,000 templates in various industries. Plus, you can add text and images, create columns and tables, among other things.

All three plans are fully compatible with WordPress so that you can create a functional blog using hundreds of free customizable themes and thousands of plugins.

BanaHosting offers basic web hosting features at best. However, if you’re looking for more high-end features at an affordable cost, check out this top web hosting comparison.

Pricing and Support

Compared to other web hosting services in its tier, BanaHosting has very affordable plans. You can choose to be billed monthly, quarterly, semi-annually, annually, biennially, or triennially. The longer the subscription term, the less you pay.

BanaHosting offers a 30-day money-back guarantee and 100% free website migration with its shared hosting plans.

Its website has a small knowledgebase that contains some useful articles and guides. However, BanaHosting falls short when it comes to customer support. You can only submit a ticket to get in touch, and there isn’t a live chat channel, email, or phone support. I sent a ticket with some generic questions three days ago and still have no response.

Pricing

4.1

Comparison

How does BanaHosting match up to the competition?

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InterServerCompare4.8Compare
BanaHostingCompare4.1Compare
BluehostCompare2.5Compare

User reviews

Based on 7 reviews in 2 languages
2.3
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Fabian Fritz
Germany
July 15, 2020
Bana Hosting Service is absolutely 0

I bought for 1 month ago a domain at bana hosting, this domain is still pending. The support is very bad, they do not write back. I wrote them 5 times now, why my domain is still pending. In this pending time, I can not use it. They have the money for 1 month and do nothing ! ... better you go to another hosting service.

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2
Aaron Arnie Andrew
USA
March 28, 2020
Bana Hosting customer support is terrible

I have had Banahost for about a year, no issues with the hosting of our traffic, and accounts. I attempted to log on and the password was not valid. I have attempted several times to receive support, but no avail. Once I can log on my account, shutting down

BanaHosting REVIEW: BOTTOM LINE

BanaHosting has some perks, such as free site transfer, free SSL certificate, a free website builder, unlimited SSD storage with shared hosting, and a 30-day money-back guarantee. However, its poor customer support and average feature set don’t make it a good match for the best web hosting services.

Pros

  • 30-day money-back guarantee
  • Free website migration
  • Free website builder
  • SSD-based hosting

Cons

  • Poor customer support
  • Doesn’t offer web hosting for Windows

Get affordable, fully managed SSD shared hosting from BanaHosting.

Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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