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Dhocking communications.
After signing up I tried to start the migration process for a WordPress site built using the Divi builder. Divi is crucial to me as I’ve paid for a lifetime license and I like it. I tried searching on the subject and found endless articles on WP but no mention of Divi. I tried to open a chat but the window was unintuitive despite my 25 years of being a hosting customer with multiple suppliers. Sending an email to support@... I got replies directing me to knowledgebase articles but ignoring my question. The screen shots didn’t match what I saw on the screen. Even in those emails no mention of Divi. Even trying to find the chat window or ask the question the next day I couldn’t find the chat window, the floating icon is there (sometimes) but even then it still seemed to send me to the knowledgebase. This is all despite their basic stating that it’s suitable for hobbyists. Eventually, I managed to initiate a chat but only when I was asking for a refund.
It’s a great value service but if you are not doing this every day or you have to do a new process occasionally expect to be left high and dry. It’s almost as though this is a company that doesn’t want to communicate with its customers.
Dont choose this hosting, as they are scamming money from people, giving no service.
Charging for the what they are not providing, hosting is extra slow compare to other hosting in the market.
If you want a slow hosting/server than only choose this Hostinger.
Hello there,
Thank you for taking the time to share your experience with us. Your feedback is invaluable in helping us identify improvement opportunities, so we can do our best to deliver a solid and reliable service.
If you have any further thoughts you'd like to share with us, don't hesitate to do so via [email protected]. After all, without our customers' feedback, we wouldn't be able to improve.
Best regards,
Team Hostinger
anonymus
,
米国 2024年4月19日
Hello there,
Thank you for taking the time to share your experience with us. Your feedback is invaluable in helping us identify improvement opportunities, so we can do our best to deliver a solid and reliable service.
If you have any further thoughts you'd like to share with us, don't hesitate to do so via [email protected]. After all, without our customers' feedback, we wouldn't be able to improve.
Best regards,
Team Hostinger
Hostinger
,
米国 2024年4月19日
Under performing. All talks but no work
There website boasts shitload of features and whatnot but our simple wordpress/elementor sites failed to load or unable to edit. constantly giving 503 errors. can't even upload a plugin or simply move a post to trash. completely unreliable and under performing. If you've WordPress sites that you're looking forward to host please don't bother.
Hello, Saman,
The concerned teams received your review to investigate the situation, but don't hesitate to share any improvement suggestions vis [email protected]. We'll love to learn how to upscale this partnership!
Best,
Team Hostinger
Team Hostinger
,
米国 2024年4月19日
Good
Hostinger is a good company. Prices are affordable for a small website, but they skyrocket when the site starts consuming resources (when you have many visitors to the website). I have been hosting my site on their server since 2017. I had 2 major issues with them, each issue after they upgraded the servers. Last time I gave up hosting the site with them.
Hello,
Thanks for the feedback! We're constantly working towards offering a hassle-free service to our customers, thus, your insights are always welcomed.
Best,
Team Hostinger
anonymus
,
米国 2024年4月19日
Hello,
Thanks for the feedback! We're constantly working towards offering a hassle-free service to our customers, thus, your insights are always welcomed.
Best,
Team Hostinger
Team Hostinger
,
米国 2024年4月19日
Scam
I paid for a domain registration and after the payment was made the domain wasn't registered and had "Reviewing" status. There wasn't any information about any kind of reviewing before I paid. I wrote to the support and told to make a refund as I didn't want to wait for the completion of a review. Support told me they can make a refund only to my account balance because I paid via crypto. And I don't want it on my balance. It's my money and I want it where it came from - on my crypto wallet. So if you pay with crypto they just steal your money, they won't return it to your wallet if they refuse to provide you their services for some reason. Also they don't inform customers about domain names reviewing before customers make payments
Hello, Anais,
While it's heartbreaking to hear about your dissatisfaction, we thank you for sharing your voice. We aim to ensure everything's clear!
As a domain reseller, Hostinger must abide by the Registrar's (the organization that manages domains) rules, including our responsibility to monitor how our services are used. To learn more about this process, you can check our Domain Registrant Agreement (hostinger.com/domain-registrant-agreement).
Due to their volatile and transitory nature, refunds from payments made with cryptocurrency are only available to your Hoatinger Balance, as stated in our Refund Policy (hostinger.com/refund-policy). You also have the option of registering another .xyz domain with this value, so let our Customer Success Team know what's the best option for you, and we'll be happy to proceed with it.
All the best,
Team Hostinger
Team Hostinger
,
米国 2024年4月19日
Thanks for the heads up. This is very helpful and I really appreciate it.
anonymus
,
ナイジェリア 2024年4月19日
Ovepriced
I thought hosting plans were affordable but after checking the price of their cloud hosting plan for 1 month which is 50$ I will rather buy from Hostgator, where I am getting the plan for 14$. They are charging way overpriced if u buy for 1 month not recommended if u plan to buy for 1 month
I paid for a domain for the whole year. One week after the payment, they informed me that they haven't received the payment and suspend the domain. When I emailed them, they said that they will try to solve the problem, but they never did it. Hostinger is simply a scam.
I subscribed to the premium shared hosting today and straightaway experienced poor performance. I was trying to upload a small backup file of 67 MB in the newly subscribed hosting but tried more than 5 hours without any success. The upload rate was consistent at 50-60 KBPS which was not enough to make the All in One WP Migration plugin work perfectly. Never experienced such an insanely poor uploading speed in a hosting service.