A perfectly managed WordPress hosting platform helps you build, secure, and run your WordPress site. We spoke with
Wai Lock of
WPWebHost about their passion for helping you succeed with the world’s leading CMS. Their experts understand the unique needs of WordPress and work relentlessly to provide the best-optimized environment and services to assure your website’s best performance.
What is Managed WordPress hosting and its advantages?
Managed WordPress hosting is the hosting solution developed for WordPress users to help them simplify the management workflow, especially when it comes to server setup and maintenance. Managed WordPress hosting also offers best-fit resource allocation for the site, firewall, daily malware scan, a speed-optimized environment, and backups. This way, users only need to focus on their site and its contents while we handle security, updates and any other technical issues that may arise.
What managed WordPress plans do you offer?
We understand the needs and concerns of WordPress users, so we developed and optimized our managed WordPress hosting to provide the best hosting experience in terms of speed, security, and backup.
Website loading speed is one of the critical factors that determine site performance. That’s why we built it with guaranteed pure SSD disk, HTTP/2 and NGINX ready server, unlimited global CDN, and the latest PHP version.
In terms of security, we protect users from DDoS, brute force attacks, etc. by performing automatic malware scans. Once a vulnerability is detected, it is removed. Apart from automatic daily backup, users can create their own schedules for on-demand backup.
Is SSL included in your plans?
Yes. All our hosting plans come with a free SSL certificate.
Do you provide migration services for customers with an existing website?
Yes. We provide free premium migration service to our customers and help transfer their WordPress site to us. Additionally, if they are using a .COM domain name, they will enjoy free domain renewal upon transferring their domain and hosting to us.
How can you guarantee 99.9% uptime?
WPWebHost is fully committed to ensuring 99.9% uptime to the customers. In the event Server Downtime exceeds a specific number of hours consecutively in a calendar month, customers may claim an Outage Event Credit (OEC) for up to 15 days of service charges. All in all, our team is fully committed to getting the troubled server up and running as quickly as possible.
Is WooCommerce available for customers wanting to create an online store?
Yes. WooCommerce is available to all our WordPress hosting plans. However, we recommend users to create their online store using hosting plans with higher specifications to get the best performance.
Do you provide a “staging” area where sites can be developed and tested before going live?
Yes. We provide a free staging environment with all hosting plans so users can create a staging site with a subdomain for changes and testing purposes, such as the installation of new plugin/theme, core update, switching between PHP versions, etc. Once everything is working correctly, users can synchronize the changes with their live site in just one click.
How are sites protected against hackers and other cyber threats?
Our managed WordPress hosting is equipped with the latest generation of web security features, such as advanced firewalls, malware scanning and detection and DDoS protection.
Are backup and recovery services available?
Yes. We do provide free automatic daily backup with 14-day retention. In the event of a disaster, our team will be able to perform recovery for users. Besides, users are also able to create their own schedules for on-demand backup and perform recovery on the control panel.
What support is available to your customers?
We provide 24/7 professional technical support through live chat and email.
