“We really take care of our customers. Our Vision and Mission – our picture of a better place – is the web as a space where everyone should be present and properly represented. We have helped more than 90,000 websites and more than 250,000 domains overcome challenges to their online presence. Our high-quality customer service pays attention to brand reputation and the proper representation of one’s business on the web.” – Domenico De Monte, CEO Netsons
Netsons was founded in 2005 by Domenico De Monte to be a community that supports the web as a free and representative space for everyone. They provide Hosting and Cloud Solutions, VPS, Server, and Domains and through the development of high-performance solutions and quality system support and aim to fully satisfy the needs of each customer. Their headquarter are located in Pescara, and their data center is in Milan.
What are your Hosting plans?
Hosting Web plans Hosting Web is the ideal service for starting out on the web. It can be used to create a personal website, company website, small eCommerce, blog or even to start your own web agency. A wide selection of cheap hosting plans allows customers to start with their business keeping an eye on their wallet and without sacrificing professionalism. The speed of database SSD disks in RAID10 reduces time access to storage, optimizing capacity reading and writing on databases.
Hosting SSD plans SSD hosting is hosted on an infrastructure based on SSD disk technology. This infrastructure allows the website to have at its disposal higher speed, more power, and greater performance. There are also some basic options, such as CDN, Ultra Cache, and PageSpeed that further increase performance that make SSD hosting a cutting-edge service. We offer unique and dedicated assistance providing SSD Hosting customers the best possible service.
Cloud Hosting plans Cloud Hosting assures top-performing websites by supporting fast, scalable and reliable high web traffic. This service is the solution to every problem related to server hardware resources and guarantees the online permanence of website and a series of scalable and redundant resources optimized for eCommerce and online activity. Cloud means virtualization and translates into an advantage for website’s data, consumption, and traffic.
Do your hosting plans include SSL?
SSL Certificate Let’s Encrypt is free and included in Hosting plans, and Managed solutions, like Cloud VPS Managed and Server Managed.
SSL certificates (as DV, DVW, OV, EV) can be installed on all new services on our site: Web Hosting, SSD Hosting, Cloud Hosting, VPS Cloud, Cloud Server, and Dedicated Server. Customers who have an older SSL service that is not listed on our site are advised to contact our team to check compatibility.
What is Free Web App Hosting?
Free Hosting is our first service, our first commitment. Over the years, we have never stopped believing in what we are and what we do. For this reason, from the beginning, we offer a free hosting service with self-installing software for web applications.
Our goal is to allow everyone to create their personal website and test, use, and learn about the various and most common web applications on the net. Our free Web App Hosting tool can help you grow your digital skills and the knowledge of the opportunities offered by the web. You can use this web space to try Netsons services, to perform various types of tests, or to have a personal website that can handle minimal traffic.
Are eCommerce options available?
We have several recommended eCommerce solutions such as Magento and Prestashop. Our most suitable services for eCommerce are Cloud Hosting for those who want Hosting or Cloud VPS Managed and Server Managed solution for those who want a dedicated solution.
Can users monitor the resources their sites are using?
Yes, users can monitor their resources such as vCPU, vRAM, I / O usage, inode, available disk space at any time within their control panel.
How can you guarantee a 99.9% uptime?
We monitor all our services, both internally and externally H24, every 60 seconds, to show our customers reliability, transparency, and fairness. Our networks are fiber optic and redundant to offer the highest quality.
Are backup and recovery services available?
Our services include backup and recovery systems through the appropriate control panel. The backup is daily with a 31-day coverage on hosting services. It is possible to restore files, databases, and e-mail.
On VPS Clouds and Managed Servers, a bare-metal backup is available, and files, databases, and e-mail can be restored.
Unmanaged VPS Clouds have two backup images by default.
How does your Netsons SEO tool work?
Netsons SEO tool quickly and easily indexes your website on search engines, increases online visibility and reaches more customers by constantly growing online presence. SEO has never been easier – get professional results even if you are not an expert, thanks to guides and video guides in Italian and the assignment of personalized tasks, explained in detail.
With Netsons SEO you receive:
- Detailed SEO analysis, to understand all the possible fields of action on which to intervene
- Online check-up of website, to continually evaluate the status of your site and to understand which SEO aspects need to be monitored
- Local SEO, to obtain organic visibility in a geographic area of limited interest
- Automatic synchronization of the leading portals on the web, to save time and be more effective
- Query tracking and search keywords
- Support for the popular CMS included (WordPress, Joomla, Prestashop, Magento)
How are your servers protected against hackers and other cyber threats?
Because we care about our customers, security is critical to us, so we have adopted a series of measures to protect our servers.
Our Hosting has a powerful antimalware and antivirus system, Imunify, to simplify the detection, analysis, and management of any malicious code present on your site. Imunify automatically detects the presence of malware and – if present – quarantines malicious files directly, protecting your website and your online reputation in real-time.
In 2019 we added even more security on our Hosting, the advanced Proactive Defense of Imunify360 Pro. This advanced version:
- intercepts all activities in real-time, analyzing the behavior of PHP scripts and preventing the execution of possible malicious codes;
- intervenes through an advanced Firewall on multiple services to manage incoming traffic and threats;
- use Google Safe Browsing technology for Reputation Control, securing online reputation.
Unlike conventional malware scanners that scan and rewrite files consistently while negatively impacting I/O, Imunify Proactive Defence has only minimal impact on performance.
What type of support is available for your users?
We assist our customers with every technical, administrative, commercial need, and with the management of domains and servers. Customer support is available by opening a ticket from the Netsons Client Area, through online chat on our website www.netsons.com, by email to the email address [email protected], by phone at (+39) 085 4510052 and through our social profiles on Facebook, Instagram, LinkedIn, and Twitter.
Our systems are monitored 24 hours a day every 60 seconds, and all services benefit from proactive assistance: in the event of anomalies our staff will immediately act to resolve the problem.
We provide three assistance packages for Cloud VPS and Server solutions:
- Basic Assistance by email, chat, ticket, and phone, is included for those who want to be autonomous but still want basic interventions on hardware and connectivity.
- Business Assistance is for those who still want to maintain the autonomy of exclusive access to their machine but want to have system support from our technicians to optimize their services, configure the firewall, and have scheduled assistance by of our systems engineers.
- Managed Assistance is when we take complete care of the server, so those customers only need to take care of their business. A series of included licenses such as cPanel, backup, anti-virus, and anti-malware Imunify360 and Cloud Linux are provided with this type of assistance. Constant and proactive monitoring assure there will be no systemic concerns of any kind.