This interview was originally published on January, 28, 2020.
GoGetSpace is an MSC certified web hosting company in Malaysia, providing various web hosting and related services locally and internationally since 2008.
We spoke with KC of their marketing department about their services. Whether you’re a new business just getting started online or an app developer launching the next big thing, they’re always delivering the highest levels of server reliability, security, and customer service at a competitive and affordable price.
Can users register, purchase, and transfer domains through GoGetSpace?
Yes. Users can register, purchase, and transfer through GoGetSpace via a client portal. We offer various local and international TLDs at reasonable rates.
What Web Hosting plans do you offer?
GoGetSpace offers cPanel Hosting, WordPress Hosting, Reseller Hosting, SEO Hosting, Linux VPS, Windows VPS, Dedicated Servers, Corporate Email servers, and Colocation services.
What is included with your WordPress hosting plan?
Every WordPress hosting plan includes free domain name registration/transfer, SSD RAID10 storage, unmetered traffic, FTP access, unlimited email account, shared SSL, WP-CLI ready, free website backup, one-click WordPress install, free WordPress site transfer, and free WordPress security.
Do you offer hosting for any other CMS platforms such as Joomla?
We do. All hosting plans, except for our WordPress Hosting, support Joomla and other CMS platforms.
Are e-commerce options available?
E-commerce options are available on demand. As each customer needs their own customized solution, we help fulfill their specific needs – from domain and hosting to development and after-service support.
Do hosting plans include SSL?
Yes, SSL is included free with Shared Hosting services. Premium SSL certificates can be purchased under Web Security.
Is a website builder available?
We offer Weebly Website builder.
Can GoGetSpace custom design sites for customers who don’t want to DIY?
Yes, we offer various custom design services for our clients, including WordPress, E-commerce, and static site design.
What web content services are available?
We offer content writing, web photography, videography, and animation under our Web Content Services mostly for local clients.
Do you offer SEO or other marketing services?
Yes, one of our prime expertise is in Digital Marketing. We also offer Search Engine Optimization, Search Engine Marketing, and Social Media Marketing plans to our clients with free consultation.
How are your servers secured against hackers and other cyber threats?
We have a dedicated hardware firewall in our data center with custom policies, an anti-DDoS system, Updated and licensed software, and 24/7 security monitoring.
What support is available to your customers?
We offer live chat support and an online ticket system to answer client inquiries 24/7.