Web Host Machine’s website is in English.
Features and Ease of Use
Web Host Machine offers a range of premium hosting services that include shared and reseller hosting. With the shared hosting packages you will generally get:
- Unlimited website hosting
- Unlimited email accounts
- Softaculous one-click installer
- Unlimited Joomla and WordPress-ready hosting
- Free SEO and CDN tools
- 99.99% server uptime
- Premium SSD
The four shared hosting plans start with 300 MB storage and 3 GB bandwidth on the entry-level plan, while the highest plan offers you unlimited storage and bandwidth. This vendor’s super-fast servers use SSDs for web page loading speeds many times faster than traditional hard drives.
Web Host Machine also offers premium cloud-based shared hosting that gives you instant scaling, safeguarded data, blazing-fast loading times, automatic failover, and unmetered disk space and bandwidth.
You can manage your hosting using the user-friendly cPanel control panel, and you also get a choice of two website building tools: the popular Weebly, and the innovative Impress.ly. These two beginner-friendly tools allow you to build beautiful, app-like, and mobile-friendly websites in minimal time with no technical knowledge.
Pricing and Support
Web Host Machine provides competitively priced plans that don’t compromise on quality. The packages come with lots of freebies but more importantly provide unlimited website hosting and unlimited emails. Unfortunately, there is no free domain and no free SSL certificate, but you can easily purchase Comodo SSL certificates separately.
The SSD shared hosting plans have three, six, twelve, twenty-four, and thirty-six-month billing cycles, while the cloud-based plans are available on a monthly basis. You can make payments in Indian rupees or U.S. dollars, and it’s great that there’s a 30-day money-back guarantee, allowing you to change your mind if you’re not satisfied.
For self-support, the knowledge base is almost empty, and the blog hasn’t been updated since 2012. However, you can access 24/7/365 customer support via telephone, ticket, email, WhatsApp, Skype, BlackBerry Messenger (BBM), Facebook, TeamViewer, or live chat.
When I tested the live chat channel, I noticed that the agents took a little time to join the chat, although admittedly this was a Sunday. Once an agent came online, I was happy with the support I received: