Features and Ease of Use
WebHostGB offers four shared hosting categories; Web Hosting, Unlimited Hosting, eCommerce Hosting, and Enterprise Hosting. Under all four, there are three plans on offer respectively. These plans provide enough features for most small to medium business websites. These are the features:
- 99.9% uptime guarantee
- Daily automatic backups
- Free SSL certificates
- Free domain name
- Up to three websites allowed on the Unlimited plans
- Anywhere from 6.5GB to unlimited bandwidth
WebHostGB offers dedicated server resources to each hosting customer. Depending on the plan you’re on, you can get as much as 8GB RAM and three cores. This dedication of resources on a shared server is made possible through CloudLinux.
The Linux distribution on its servers is CloudLinux. There are lots of benefits from using this operating system and one of them is the lightweight virtualization that it provides. This allows the server to be shared among multiple customers and ensure that one customer doesn’t overload the entire server and affect how other customers can use their resources.
Its storage is all in SSD. With industry hardware and an elastic platform, WebHostGB promises a fantastic experience. Its elastic platform means that you can easily increase your resources when you need to.
WebHostGB protects customers through automatic backups – they’re stored in remote locations, so even if something was to happen to the main data center, your data is still safe. Also, it provides protection against brute force attacks, viruses, and malware.
Of course, this review would not be complete without mentioning the website design features that it provides to customers. This company offers a website builder that has a drag-and-drop tool, over 200 themes, and 100 plugins.
There’s also a one-click installer for over 300 scripts including WordPress. If you want to run an E-commerce store, you should take any of the plans under the E-commerce hosting. With those, you also get easy installation of Magento, Opencart, and WooCommerce as well as marketing and security features. The company also provides live chat and many forms of lead capture.
Pricing and Support
WebHostGB can charge high prices, but considering the features they offer, they’re more than reasonable. You’ve got the option to pay monthly, or you can go for three months, six months, or one year at a time.
One thing that I like is that regardless of the subscription frequency you choose, you still get a free domain name. Many other companies restrict that to only 12-month subscriptions to force you to pay for longer.
WebHostGB offers a 60-day money-back guarantee. However, this only applies to those who paid via PayPal. If you pay through bank wire transfers, Western Union payments, checks, or money orders, you won’t get a refund, even if it’s during the money-back guarantee period.
If you need help, you can search through its resourceful knowledge base. Alternatively, the support agents are available 24/7 through ticket and phone. There’s also a live chat that isn’t available 24/7.
In my experience, when I opened a ticket, I got a response in less than an hour.