Features and Ease of Use
Web Xpress provides four shared hosting packages. Although the website also mentions four WordPress hosting packages, the “Order Now” buttons led to “Page Not Found” pages, which makes me wonder if they’re available at all. Nevertheless, the shared hosting packages provide you with:
- 99.9% uptime guarantee
- 1 GB to 10 GB SSD space
- Unlimited bandwidth
- Unlimited emails
- cPanel control panel
- Daily backups
The included Softaculous one-click installer lets you install a large number of applications without any technical knowledge. Whether you want a CMS such as WordPress, an e-commerce platform such as OpenCart, or a phpBB bulletin board, it takes only one click. As an alternative to creating a CMS-backed website, you can use the free site builder to build your web presence.
Once your website is up-and-running, you can secure it with the free SSL certificate that could also help boost your search engine standing. And the Cloudflare CDN boosts your website’s performance internationally as well as protecting you against DDoS attacks.
Pricing and Support
Web Xpress’s shared hosting packages are cheap, but note that the advertised prices are for annual terms. You can pay for plans on a semi-annual, annual, or biennial basis, with the lowest prices being for a biennial commitment. Payment methods include bKash and Rocket payments, and the accepted currencies include the Bangladeshi taka and USD.
A 30-day money-back guarantee affords you the opportunity to get out within the first month if you’re not entirely happy.
Contact the 24/7 customer support team via telephone, email, live chat, or online contact form, none of which worked perfectly for me. The live chat wasn’t available, the contact form returned an error, and my exploratory email took about 15 hours to be answered:
If you have to resort to self-support, you’ll be similarly disappointed because the knowledge base is bare and the blog is almost as bad.