Web Space Bar started in 2011. They are a South African company currently hosting over 2,000 domains. They appear to be focused on South African customers and are proud to have a local, in-house customer support team available 365 days a year.
Features and Ease of Use
Web Space Bar offers a small selection of nicely designed packages. They offer shared hosting and reseller hosting on Linux only, as well as domain registration.
Key features of their shared hosting plans include:
- 99% uptime guarantee
- Daily automatic backups
- Free yourdomain.spacebar.co.za subdomain
- Unlimited add-on domains
- Free Let’s Encrypt SSL certificates
- From 50MB to 20GB disk space, dependent on package
- Unlimited bandwidth on all packages
- Softaculous one-click installer
- Free SitePad website builder
The most notable feature of their shared hosting plans is the range of unlimited resources. From bandwidth to databases and domains, they offer a huge number of uncapped options. In fact, the only differential between the plans is the amount of disk space, which can be selected in varying amounts.
While this sounds nice on paper, it’s really a common marketing ploy used by a lot of hosting companies. What concerns me here is their very strict terms and conditions around use of data. They don’t state what is reasonable or normal data usage, however, they do clearly outline that if a user adds excessive data, this “will result in immediate cancellation of that user’s account without refund.”
One small consideration, if your business is growing – Web Space Bar does not offer dedicated servers or virtual private servers. However, this is likely not an issue for most regular website owners, especially given the unlimited resource quotas.
Pricing and Support
The prices offered by Web Space Bar are very affordable when compared to international providers. They are also inline with other South African providers. Their packages are easy to understand and they don’t bombard you with additional add-ons upon checkout.
They offer monthly or yearly payment terms, which are very slightly discounted if you purchase one year upfront. They do offer a 30-day money-back guarantee, and you can upgrade or downgrade at anytime.
They offer email, telephone, and ticket support. The business hours for sales are Monday to Friday 9 a.m. to 4 p.m., whereas technical support is available via ticket 24/7. There’s also a WhatsApp number (available 24/7) that you can use to chat with one of their support representatives. They also have a Twitter feed with server status updates on their website. I’ve contacted them via email and they’ve responded very quickly. The team is very well-informed and always happy to help.