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Reviews and expert opinion We Provide Solutions

Ranked 1552nd from 1980 Web Hosting
4.1
Ease of Use
4.0
Features
4.1
Pricing
4.1
Support
4.1
Server locations
Portugal
Jackie Goldstein
Jackie Goldstein
Web Hosting Expert
We Provide Solutions has been providing Portuguese hosting with a choice of HDD and SSD since 2013. The plans have a low uptime and the features appear to be geared towards experts.

Overview

We Provide Solutions

We Provide Solutions (WPS) has been providing corporate software and internet solutions since 2013. Based in Portugal, there’s a Portuguese and English version of the website.

Features and Ease of Use

WPS sells a variety of hosting services, including cloud shared hosting plans, which come with the following core features:

  • 5% uptime (not backed by SLA)
  • Automatic remote backups
  • Domain registration available
  • SSL certificates
  • Up to 48GB disk space
  • Up to 200GB bandwidth limits

WPS uses a data center located in Portugal, ideal if you have a Portuguese customer base, which has ISO 27001 and ISO 90001 certifications. Disappointingly, the uptime is low at 99.5%, well below the industry average, and is not backed by an SLA.

The network equipment is Cisco and HP and the structure is IPv6 ready. Depending on your budget and your performance requirements, you can choose between HDD (cheaper and slower) or SSD (faster and more expensive) storage.

The plans all run on a Linux operating system with cPanel, an easy to use control panel. Value added features for experts include the fairly standard offering of PHP 5.4 and above and MySQL databases, as well as SSH access for an additional annual fee.

Despite having tried to confirm with support, it’s less clear whether there is a one-click installer or website building tool, as neither are displayed on the website. Daily backups and ongoing support and maintenance are included in all of the plans, as well as a raft of security features.

Pricing and Support

The plans are okay value, particularly good for the lower tier plans which come with all of the same features, just lower resources. Be cautious, as only one domain is included per plan, so you’ll end up paying more if you need multiple websites.

The plans can only be bought in one year terms, which is restrictive, and there isn’t a money-back guarantee, so it’s relatively high risk to get started. My other minor complaint is the number of paid add-ons e.g., domain name and SSH access, although I do like the fact that you can customize your plan by adding domains and additional disk space.

Customer service is limited to email and phone only, plus there’s no clear indication of the business hours or average response time. I can tell you, in my experience, I sent an email on a weekday and despite waiting three business days, I did not get a reply.

we-provide-solutions-support

Furthermore, there are no help documents on the main website. There is a client’s only area which requires login, so I don’t know if there are more resources located inside.

Bottom line on We Provide Solutions

WPS also provides software development, so it’s reassuring to know that your data is in the hands of industry experts. The uptime is low at 99.5%, but the plans include all of the expert level features you need, plus some ongoing maintenance services.

Pros

  • Features suitable for experts
  • ISO 27001 and ISO 90001 certifications
  • Can customize the plans slightly
  • Choice of HDD or SSD storage

Cons

  • Uptime is low at 99.5%
  • Presumed low level of beginner features

Get Portuguese hosting now at We Provide Solutions

Jackie Goldstein
Jackie Goldstein
Jackie is the Site Manager for Website Planet. He is responsible for the overall development and operation of the website, that serves the website development community. His experience includes both software development and online marketing.

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