Features and Ease of Use
Its shared hosting is divided into three plans that you can consider depending on the number of resources you need to host your website. The plans have the following features:
- 99.9% uptime
- Daily off-site backups
- Up to 10 add-on domains
- From 2GB to 25GB disk space
- From 25GB to 300GB bandwidth
The plans come with a number of sub-domains and parked domains with up to 50 and 20 respectively on the top plan. Also, it provides MySQL databases and unlimited email addresses.
The control panel that total Web Solutions provides is cPanel. Due to its easy to understand graphic user interface (GUI), many website owners will enjoy using it. Through it, you can install content management systems (CMS) such as Drupal, WordPress, and Joomla in one click.
There’s no website builder and the plans lack a lot of developer-friendly features like GIT and staging areas.
Total Web Solutions also offers VPS hosting. If your website has grown to a point where you want to have your own virtualized space on the server, this hosting plan will be perfect for you.
It has a dedicated server plan, which is perfect if your website or E-commerce platform receives a lot of traffic and handles a large amount of data.
Pricing and Support
Total Web Solutions has a monthly and annual billing option on its shared plans. The prices for the hosting plans are affordable and the annual plan even comes with a discount of about 20%.
Clients can make payments using PayPal and direct bank deposit. It doesn’t charge any extra fee to set up your account. There is no money-back guarantee or free domain registration.
This hosting provider also offers a one-month free hosting for first-time clients. Just in case you need to test its services without having to make a financial commitment, you can try the free plan by using a coupon code.
It offers free migration for clients who want to transfer their existing website to its servers.
Customer support agents are only available through ticket support. They don’t have live chat, phone number, or knowledge base for situations where clients require quick information. I submitted a ticket but never got a response.