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Reviews and expert opinion Top Hoster

Gwen Rodgers Gwen Rodgers Web Hosting Expert

Top Hoster is a competitively priced Russian host with Ukranian servers. I couldn’t purchase a plan or contact support, and its website contains some suspicious poker-related content in Indonesian.

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Overview

tophoster mainRussian company Top Hoster (or Tophoster) claims to offer high-performance hosting on modern servers located in Ukraine. Apart from its four professional hosting plans with MySQL, it doesn’t do anything else, which is somewhat unusual these days when most other hosts typically also offer domain registration, SSL certificates, a website builder, and a one-click installer.

Top Hoster’s Russian-language website doesn’t say much about the company’s history, and I’m slightly suspicious of the poker-related content (in Indonesian) that is inserted apparently at random into the website. I don’t know if this is malicious injected content or merely inappropriate embedded advertising.

Features and Ease of Use

Top Hoster’s four shared hosting plans are Start, Simple, Acceleration, and Master. With these plans, you get:

  • 2 to 15 hosted domains
  • DirectAdmin control panel
  • 1,500 MB to 10,000 MB disk space
  • Unlimited traffic
  • Unlimited mailboxes and FTP accounts
  • Unlimited MySQL 5 databases

The user-friendly DirectAdmin control panel helps you manage databases, domains, DNS records, and FTP accounts. However, there is no mention of any of the usual beginner-friendly features such as a website builder or one-click installer. So, it looks like you’ll need to know how to create or code a website from scratch.

There is a 99% uptime guarantee (which is below the industry average) that should refund your payment for any month in which availability falls below this level. I couldn’t find any further details or an SLA on the company website.

When it comes time to scale up your hosting in line with your growing business, you could be disappointed because this provider doesn’t do VPS or dedicated server plans.

Pricing and Support

Top Hoster’s hosting plans are competitively priced, and you can pay for them via WebMoney once you’ve chosen a tariff and registered your details. This may be easier said than done since the registration form returned an error when I tried it.

Billing cycles range from monthly to annual, with discounts of up to 15% for the yearly commitment. If you’re nervous about making such a commitment, the 30-day money-back guarantee may provide the reassurance you need.

Customer support can be accessed daily from 9 am to 10 pm, Moscow time. There is a ticket system for priority communications, and a customer feedback form, but the latter returns a “404 Not Found” error. Therefore, I couldn’t contact the support team.

Self-support resources seem to be limited to a DirectAdmin documentation page.

Pricing

4.2

Comparison

How does Top Hoster match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
Top HosterCompare4.0Compare
BluehostCompare2.5Compare

User reviews

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Top Hoster REVIEW: BOTTOM LINE

Top Hoster’s competitively priced shared hosting could be suitable if you’re not expecting to scale up (to VPS or dedicated servers) in the future. Unfortunately, I couldn’t purchase a plan or contact customer support.

Pros

  • Simple shared hosting plans
  • Competitive pricing
  • 30-day money-back guarantee
  • Discounts for longer commitments

Cons

  • Low 99% uptime guarantee
  • No VPS/dedicated server plans

For competitively priced Russian shared hosting, you could try Top Hoster.

Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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