Belarus-based Support.by has provided web hosting and data center services for over 14 years. These services include domain registration, SSL certificates, shared hosting, virtual dedicated servers (VDS), dedicated servers, colocation, and Bitrix hosting.
Support.by serves European customers from six data centers located in Belarus and Germany. Its website is available in Russian.
Features and Ease of Use
The five shared hosting plans come with different resource allocations, but you’ll still need a VDS or dedicated server for the highest possible amounts of resources.
The shared hosting features are:
- 99.9% uptime guarantee
- Daily automatic backups
- 4 GB to 20 GB disk space
- Unlimited bandwidth
You can use the cPanel control panel’s user-friendly interface to navigate through all your hosting settings and perform functions such as scheduling backups. The control panel incorporates the Installatron installer that lets you install a CMS (such as WordPress, Joomla, or Drupal) with a single click. If you don’t want a CMS-backed website, and you’re not comfortable coding a website from scratch, you’ll be disappointed to discover that there is no website builder as far as I know.
The shared hosting plans run on the Atomic Secured Linux (ASL) module that protects your website against denial of service attacks, malicious code, and many other threats. It also automatically fixes problems — from server crashes to database problems — as they occur. And you get distributed denial of service (DDoS) protection.
Underpinning everything is SSD storage that is far faster and more reliable than traditional HDD storage.
Pricing and Support
Support.by’s shared hosting plans are affordable, but you don’t get a free domain or free SSL. You can pay by bank transfer, credit card, or WebMoney on monthly, quarterly, semiannual, or annual billing cycles. You get discounts with the latter two term lengths, and a somewhat short seven days to get your money back.
This host’s website includes a well-populated knowledge base for self-support. If this doesn’t answer all your questions, the available contact channels for support include telephone, email, live chat, Viber, Telegram, and Skype. I was pleased to receive an email response within minutes: