STP Webhosting’s website is in English, but its client area supports twenty-five additional languages.
Features and Ease of Use
STP Webhosting offers three Linux shared hosting plans, three Windows shared hosting plans, four dedicated server hosting plans (two each for Linux and Windows), four reseller hosting plans (three for Linux and one for Windows), plus SSL certificates. The Linux hosting plans provide you with:
- 99.9% uptime guarantee
- CentOS operating system
- 5 GB to 25 GB disk space
- 25 GB to 100 GB bandwidth
- 1 to 3 websites
- 100 to unlimited mailboxes per domain
- cPanel with RVskin theme
- Daily website backups
- Unlimited FTP accounts
- 10 to 50 MySQL databases
- PHP up to version 5
- Shared SSL
The Fantastico installer helps you install a huge number of open-source scripts for the likes of WordPress, Joomla, Drupal, phpBB, osCommerce, ZenCart, Agora, and more. And you can secure your e-commerce or other site with a RapidSSL certificate within minutes of signing up.
The quad-core servers give you the assurance of gaining substantial performance improvements while simplifying your IT infrastructure. Although this company’s SLA page mentions 99.9% uptime guarantee, its product page lists it as a lower 99.8%.
Pricing and Support
STP Webhosting’s Linux shared hosting plans are competitive. Although you can generally pay for plans monthly, annually, and biennially, it’s best to check the options for your particular plan. Payment methods include money orders, credit cards, checks, and wire transfers. You get a 30-day money-back guarantee, but this doesn’t apply to fees for domains or other value-added services.
Customers can contact the 24/7 customer service team via the customer helpdesk (support ticket) or email. Note that I said, “customers can.” When I sent a few pre-sales questions in an exploratory email, I was told that I wasn’t entitled to support.
For self-support, STP Webhosting’s knowledgebase contains useful articles and tutorials.