Features and Ease of Use
SoftSys Hosting offers Windows-based shared plans. It also offers Linux based plans on a cloud platform. There is also a shared WordPress plan but they are the same as the Linux cloud plans. All of these have the following features:
- 99.9% uptime guarantee
- Free SSL certificate
- From 2GB to 25GB disk space
- From 20GB to 750GB bandwidth
Fast website speed is necessary in today’s world. A slow website leads to high bounce times and no one wants that. SoftSys Hosting uses Litespeed web server and LSCache on its cloud hosting and CloudFlare ServerShield on Windows hosting to improve website performance and security.
As stated earlier, it offers the Linux operating system on the cloud and the Windows operating system on a shared platform. As such, it supports .NET, ASP, ASP.NET, and PHP programming languages. It also offers MySQL and MSSQL databases.
These plans come with cPanel and Plesk Onyx control panels, both of which are suitable for account control and management. Both come with the Softaculous one-click installer, which is quite easy to use. This tool supports hundreds of applications like Joomla and WordPress.
SoftSys Hosting offers a free SSL certificate from Let’s Encrypt to encrypt sensitive information. This is only domain validated though, so for Organization and Extended Validation, you’ll still need to buy one.
It offers a web application firewall (WAF) to protect against DoS and hacking attempts. It also offers real-time malware scanning and quarantine with NextGen anti-malware software. Furthermore, data is protected from hardware failure by placing its SSDs in RAID configuration, which not only provides redundancy, but also improves performance.
Pricing and Support
The prices for the Linux cloud plans which are listed on the website are at a 90% one-time discount with the real prices listed on the store page. Since the Linux plans are on a cloud platform and offer more resources in terms of disk space and bandwidth, it is more expensive.
The Windows shared plans, especially the two smallest plans, are very much affordable. Its billing cycles are monthly, semi-annual, and annual. The semi-annual and annual cycles come with discounts.
Its billing methods include PayPal and credit or debit card. There’s a money-back guarantee on the Windows plans, but it’s quite short – only five days. There is no free domain registration on any plan.
If you need to contact support, you can send an email, fill out the online contact form, submit a ticket, call, or use the live chat platform. It also has a knowledge base filled with tutorials for self-support. I communicated with an agent using the live chat and they responded nicely.