Reviews and expert opinion Softandhost

Ranked 916th from 3922 Web Hosting
4.3
  • Features
    4.3
  • Ease of Use
    4.3
  • Support
    4.1
  • Pricing
    4.4
Server locations
USA
Great Britain
Gwen Rodgers
Gwen Rodgers
Web Hosting Expert
Softandhost is a Pakistan-based hosting provider with more than 2,000 customers. Its plans are geared towards beginners and the prices are great, but support is lacking.

Overview

Softandhost-overview1

Softandhost has been providing hosting with SSD storage since 2009. It’s a Pakistan-based company with more than 2,000 customers and 1,500 registered domains. The website is available in English.

Features and Ease of Use

Softandhost sells three shared hosting plans (as well as domain registration and website design), which include the following core features:

  • 99.9% uptime guarantee
  • Free automatic backups
  • One free domain for life
  • Unlimited add-on domains
  • Unlimited disk space
  • Free website transfer

The plans come with an industry standard 99.9% uptime guarantee, although there isn’t any mention of applicable compensation in the terms and conditions, so that’s something to consider, although it is quite common. The plans use SSD storage for faster performance.

There’s cPanel access, which is great for beginners, as it’s a well-known and easy to use control panel. Other features for beginners include a website building tool or, alternatively, you could hire the company to build the website for you. Plus, there’s a one-click installer.

Also, apparently, the hosting plans include “free updates for life” which is especially useful for WordPress websites as the updates can be fairly regular. I’d recommend getting the team to confirm exactly what’s included, however, as the information on the website is vague.

The features are standard for experts – nothing overly groundbreaking or unusual – unless there’s more than advertised on the website. Of course, you’ll get FTP access, MySQL databases, PHP, and Cron jobs, but I couldn’t tell you if any more advanced coding scripts are supported or SSH, for instance.

Pricing and Support

The prices are cheap across the board. You can get a fully unlimited plan (unlimited domains, disk space, and traffic) for a low monthly fee. What’s more, there’s even a free domain name included (SSL certificates are an added cost).

Plan prices are displayed in one, two, or three-year terms only, but that’s common for budget brands. When I go to the check out, it was buggy from the hosting product page, so I needed to select “Sign Up” from the home page. This worked like a charm and I was able to continue through the process.

Customer service is advertised as 24/7 by phone, email, ticket, and live chat. However, when I attempted to chat with an operator on live chat at around 8:00 p.m. in Pakistan, I waited around 20 minutes for someone to pick up. When they finally did, I was still left waiting for the answer to a basic question.

Further, the knowledge base is completely empty, so that’s no use in the event of an issue.

Softandhost-overview2

Pricing

4.4

Web Hosting

Plan Name
Storage
Bandwidth
Number of Sites
Price
5 MB
20 GB
1
$1.17
More Details
Plan Name
Storage
Bandwidth
Number of Sites
Price
Moe Details
A Free Domain is included when purchasing any hosting service from Softandhost

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Bottom line on Softandhost

Advertised as the best hosting company in Pakistan, Softandhost promises to get you started within 30 minutes of payment. I had a couple of issues with the website; the checkout flow and the lack of a live chat operator, but the plans seem well suited to beginners at an excellent price.

Pros

  • Plans are affordable
  • Several beginner-friendly features
  • Free domain name available
  • Free updates for life are included

Cons

  • Live chat operator didn’t respond
  • No support for advanced code

Get budget-friendly hosting at Softandhost

Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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