SmartHost, LLC is a private company in Henderson, Nevada, which was established in 1998. Though it was initially into shared hosting business, it soon expanded to offer VPS, cloud hosting, reseller hosting, and dedicated servers to a global clientele. The company has 35 years of combined experience in the web hosting industry. With its multiple datacenters in the U.S. along with one each in the U.K. and the Netherlands, SmartHost today offers shared hosting, cloud hosting, VPS, reseller hosting, colocation hosting, and dedicated servers along with domain registration and transfer, SSL certificates, and software control panel licenses. SmartHost’s website supports English.
Features and Ease of Use
SmartHost offers 4 VPS plans (1 each for KVM NVMe SSD Linux and Windows, 1 OpenVZ SSD/SAS, and 1 KVM Linux storage), 5 reseller hosting plans (with the same specifications that are available both in the U.S. and the U.K.), 3 cloud hosting plans, 2 colocation hosting plans, and 8 dedicated servers. I was told the company also offers shared hosting plans via shared hosting servers that it acquired. With the company’s KVM NVMe SSD VPS plans, you’ll get
- Low-1 Thread to Extreme 8 Threads CPU (at additional charges)
- 10GB-20GB NVMe SSD RAID disk space
- 1GB guaranteed RAM
- 1000GB bandwidth/1Gbps port
- SolusVM control panel
All these plans come with configurable resources including server location, OS, bandwidth, CPU, control panel, etc. At an additional cost, you can get backups, DDoS protection, and server management. With root access, you can enjoy the optimal use of your server’s software functionality.
The company offers a 99.9% uptime guarantee (SLA) with all its services.
For its VPS and cloud servers, SmartHost uses RAID 10 to deliver enhanced speed and data protection. With shell access (SSH) and full root access for its dedicated servers, the company delivers added protection for your sensitive data and lets you exercise complete control over your hosting environment.
Pricing and Support
KVM NVMe SSD VPS hosting plans of SmartHost are cheap. To pay for these plans in USD, GBP, or EUR, you can use PayPal, credit card, cryptocurrencies (Bitcoin, Litecoin, Ethereum), Alipay, BitPay, ACH transfer, UnionPay, WeChat/TenPay. You may even pay for these plans through the mail. Available billing periods are monthly and annual with the annual term offering a price discount of almost 17%.
On its “Terms of Service” page, the company mentions that SmartHost doesn’t offer a money-back guarantee or a thirty-day refund policy, by default, on its services, unless it’s specifically stated otherwise for a particular service.
SmartHost offers 24/7 customer support via phone, email, live chat, fax, support tickets, and a contact form. Since its live chat was unavailable when I tried, I sought answers to my pre-sales questions through its support tickets and got a reply after about 3.5 hours.
With an empty knowledge base and an announcement section that has just two posts, SmartHost’s self-help tools are almost non-existent.