Features and Ease of Use
SmartApe offers a range of website hosting services including shared hosting, reseller plans, and VPS solutions, plus domain registration. The shared hosting plans provide the following core features:
- 99.982% uptime guarantee
- Automatic backups retained for three days
- Domain registration available
- Unlimited add-on domains
- SSL certificates available
- Unlimited disk space and bandwidth
SmartApe’s servers are located in a Tier III data center in Russia. I like it when a hosting provider owns its own data center, and I like it even more when customers get a 99.982% uptime guarantee.
Servers run the CloudLinux operating system that isolates you from the adverse effects of other hosted users, and the SSD storage affords you better performance and reliability than traditional HDD storage.
You can create your website with the offered website building tool, which you can try for free before making a purchase. Alternatively, the one-click installer provides installation scripts for more than 400 popular programs such as WordPress, Joomla!, and Drupal. At the other end of the expertise spectrum, developers can benefit from the usual database and development features: MySQL, PHP, and phpMyAdmin.
Pricing and Support
SmartApe’s prices are excellent for the truly unlimited data transfer, disk space, domains, and databases. You could find cheaper hosting packages elsewhere, but probably not with the same features and resources that also include a free Let’s Encrypt SSL certificate and a free .ru or .po domain (when you purchase an annual plan).
You can purchase plans on terms ranging from one month to three years, and you’ll get discounts of 17% to 50% for longer terms. Plus, there’s a 14-day free trial to get you started relatively risk-free.
24/7 technical support can be summoned by telephone, and you can also contact customer services via ticket, email, or live chat. My live chat message was answered within seconds, and the helpful agent assisted me in English:
For self-support, you will find a frequently asked questions page.