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Reviews and expert opinion Smart Systems

Ranked 1226th from 1974 Web Hosting
4.2
Ease of Use
4.3
Features
4.3
Pricing
4.3
Support
4.0
Server locations
Santiago
Jackie Goldstein
Jackie Goldstein
Web Hosting Expert
Based in Santiago, Chile, web hosting provider Smart Systems provides professional-grade services, packaging a strong feature set with good pricing.

Overview

Smart Systems

Smart Systems has been in business since 1999, making it a long-term player in the web hosting space. It currently serves over 5,000 customers. Shared, VPS, semi-dedicated, and dedicated plans are available with attractive features at a very reasonable cost. Smart Systems also offers data center and technology security services, and that additional in-house expertise shows in its state-of-art data center in Santiago, Chile. This is a company that delivers a solid service with a great deal of value.

Features and Ease of Use

Smart Systems offers shared, VPS, semi-dedicated, and dedicated hosting plans. All come with a 99.9% uptime guarantee. Beyond that, there are no extras thrown in: domain registration and SSL certificates come at additional costs.

You’ll note that Smart Systems only has Linux-based shared hosting plans; if you’re looking for Windows-based hosting, you’ll have to look elsewhere.

Here are a few of the features included in its shared hosting plans:

  • Softaculous one-click installer
  • Support for PHP 5.2 to 5.5
  • CloudLinux OS
  • Website builder
  • Free SSL certificates
  • MySQL databases
  • Unlimited data transfer

Smart-Systems-overview2

Smart Systems also has a service known as “semi-dedicated” hosting, which is basically a cloud plan on a server with a very limited number of websites and customers. This theoretically provides more performance headroom at a lower cost than a dedicated plan.

While Smart Systems does not own its own data center, it’s partnered with GTD Teleductos as a wholesaler of hosting out of the latter’s Tier III data center in Santiago, Chile.

Pricing and Support

Smart Systems is not the lowest-cost hosting provider, especially considering that it’s targeting the Chilean market. But it’s on the low end in the global market, and with all the features it offers, it’s tough to beat in terms of value for money.

Phone and live chat support are available during local (Chilean) office hours only, but ticket support is always available. It has a knowledge base, though this will likely be unhelpful for DIY enthusiasts as it only contains a few articles.

Smart Systems also offers TeamViewer software for screen sharing to enable remote support.

Pricing

4.3

Web Hosting

Plan Name
Storage
Bandwidth
Free SSL
Number of Sites
Price
4 GB
Unlimited
+
1
$4.29
Plan Name
Storage
Bandwidth
Free SSL
Number of Sites
Price
4 GB
Unlimited
+
1
$4.29
More Details

Bottom line on Smart Systems

Smart Systems provides a very solid infrastructure and professional, reliable service at an outstanding price. It’s a strong choice for businesses operating in Chile or elsewhere in South America. But the lack of truly multi-lingual support will disqualify it as a global provider.

Pros

  • Very good, multilingual WYSIWYG website builder
  • Responsive customer support
  • TeamViewer remote support software
  • Reliable infrastructure

Cons

  • Plans could be more robust at the top end
  • Spanish-only control panel and chat support

Quality Hosting at Good Value in Chile-based Smart Systems

Jackie Goldstein
Jackie Goldstein
Jackie is the Site Manager for Website Planet. He is responsible for the overall development and operation of the website, that serves the website development community. His experience includes both software development and online marketing.

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