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Simple Helix Review 2024 – Is it a Wise Investment?

Onajite Omare Onajite Omare Web Hosting Expert

Put simply, Simple Helix can help your big business with server colocation and fully managed I.T. services. It doesn’t do simple shared hosting for small websites.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
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Overview

Simple Helix-overview1Simple Helix was founded in 2007 to provide advanced I.T. solutions including colocation, cloud hosting, server virtualization, and managed services from its own Tier 3 data center.

This company is headquartered in the United States, and its website is in English.

Features and Ease of Use

Simple Helix doesn’t do simple shared web hosting solutions, so its services are more suitable for big businesses than small ones.

For those big businesses, our Tier 3 data center is fully equipped to meet the high-demand and high availability requirements of your website. We have implemented advanced security measures, including CCTV surveillance, intrusion detection systems, card biometric and iris scanners, and even armed security guards, ensuring the safety of your colocated servers.

If you think there’s nothing here for your smaller business, you can check out the Alpha Hosting sister company that offers shared and cloud hosting with unlimited addon domains, Cloudflare CDN, a free SSL certificate, shell access, and more.

Pricing and Support

Given the nature of Simple Helix as primarily a data center and managed I.T. services provider, it’s hardly surprising that it doesn’t advertise prices for hosting plans that you can sign up for online. So, for whatever you want, you’ll have to contact the company for a custom quote. This may be easier said than done, however, since my exploratory email went unanswered.

My experience as a pre-sales prospect customer wasn’t great, but Simple Helix does claim to offer best-in-class 24/7 support for current customers. This said, the contact page suggests that the technical team is only contactable during working hours on weekdays:

Simple Helix-overview2

4.0

Pricing

Comparison

How does Simple Helix match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1Simple HelixCompareOur Score4.0Compare
1Go4HostingCompareOur Score2.4Compare

Simple Helix REVIEW: BOTTOM LINE

If you want fully managed I.T. services for your large e-commerce company, or you’re looking to colocate your own servers in someone else’s data center, Simple Helix might have something to offer you. The lack of a pre-sales support response does give me cause for concern, though.

Pros

  • Privately owned data center
  • Customized resources and prices
  • Supports high demand and high availability needs
  • Secure data center

Cons

  • Unresponsive pre-sales support
  • No shared web hosting plans

For fully managed I.T. services and server colocation, see Simple Helix1.
Onajite Omare Onajite Omare
Onajite is a content writer and Website developer that is focused on helping businesses attract, engage, and convert customers on the internet. When she’s not writing content, crafting designs, or codes, she enjoys a good book.
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