This company is headquartered in the United States, and its website is in English.
Features and Ease of Use
Simple Helix doesn’t do simple shared web hosting solutions, so its services are more suitable for big businesses than small ones.
For those big businesses, the Tier 3 data center is equipped to handle high-demand and high availability website needs. It’s secured with CCTV, intrusion detection, card biometric and iris scanners, and even armed security guards, so your colocated servers should be safe.
If you think there’s nothing here for your smaller business, you can check out the Alpha Hosting sister company that offers shared and cloud hosting with unlimited addon domains, Cloudflare CDN, a free SSL certificate, shell access, and more.
Pricing and Support
Given the nature of Simple Helix as primarily a data center and managed I.T. services provider, it’s hardly surprising that it doesn’t advertise prices for hosting plans that you can sign up for online. So, for whatever you want, you’ll have to contact the company for a custom quote. This may be easier said than done, however, since my exploratory email went unanswered.
My experience as a pre-sales prospect customer wasn’t great, but Simple Helix does claim to offer best-in-class 24/7 support for current customers. This said, the contact page suggests that the technical team is only contactable during working hours on weekdays: