Reviews and expert opinion Simple Helix

Ranked 1974th from 2195 Web Hosting
4.0
Ease of Use
4.0
Features
4.2
Pricing
4.0
Support
4.0
Server locations
USA
Onajite Omare
Onajite Omare
Web Hosting Expert
Put simply, Simple Helix can help your big business with server colocation and fully managed I.T. services. It doesn’t do simple shared hosting for small websites.

Overview

Simple Helix

Simple Helix was founded in 2007 to provide advanced I.T. solutions including colocation, cloud hosting, server virtualization, and managed services from its own Tier 3 data center.

This company is headquartered in the United States, and its website is in English.

Features and Ease of Use

Simple Helix doesn’t do simple shared web hosting solutions, so its services are more suitable for big businesses than small ones.

For those big businesses, the Tier 3 data center is equipped to handle high-demand and high availability website needs. It’s secured with CCTV, intrusion detection, card biometric and iris scanners, and even armed security guards, so your colocated servers should be safe.

If you think there’s nothing here for your smaller business, you can check out the Alpha Hosting sister company that offers shared and cloud hosting with unlimited addon domains, Cloudflare CDN, a free SSL certificate, shell access, and more.

Pricing and Support

Given the nature of Simple Helix as primarily a data center and managed I.T. services provider, it’s hardly surprising that it doesn’t advertise prices for hosting plans that you can sign up for online. So, for whatever you want, you’ll have to contact the company for a custom quote. This may be easier said than done, however, since my exploratory email went unanswered.

My experience as a pre-sales prospect customer wasn’t great, but Simple Helix does claim to offer best-in-class 24/7 support for current customers. This said, the contact page suggests that the technical team is only contactable during working hours on weekdays:

Simple Helix-overview2

Bottom line on Simple Helix

If you want fully managed I.T. services for your large e-commerce company, or you’re looking to colocate your own servers in someone else’s data center, Simple Helix might have something to offer you. The lack of a pre-sales support response does give me cause for concern, though.

Pros

  • Privately owned data center
  • Customized resources and prices
  • Supports high demand and high availability needs
  • Secure data center

Cons

  • Unresponsive pre-sales support
  • No shared web hosting plans

For fully managed I.T. services and server colocation, see Simple Helix.

Onajite Omare
Onajite Omare
Onajite loves teaching people how to start a business, manage it and scale online. She also provides technical SEO and copywriting services to businesses in several industries, including e-commerce, online marketing, website development, and design. She has an affinity to be buried nose-deep in books or articles, be it fiction or otherwise.

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