Features and Ease of Use
SIM-Networks offers four Linux SSD hosting plans, three 1C-Bitrix hosting plans, three reseller plans, six Xen Linux and VMware ESXi VDS, four dedicated rental servers, four discounted dedicated servers, three MacOS rental servers, and several custom configurations. Wow! That’s a lot.
The Linux shared hosting plans provide you with:
- One to unlimited hosted sites
- Unlimited second-level domains
- ISPManager Pro control panel
- 300 MB to 15,000 MB SSD storage
- Unlimited traffic
- One to unlimited MySQL databases
- 1 to 50 FTP accounts
- Unlimited mailboxes
- Support for PHP 5.6-5.3, 7.2-7.0
- Cron jobs
- Customized error pages
SIM-Networks assures 99.9% guaranteed infrastructure performance, with an SLA that pays account credits for any downtime. Downtime should be minimized thanks to the use of SSD storage (which is much more reliable and far faster than HDD storage) and fault-tolerant hardware (which uses redundancy).
The Secure Cloud IaaS solutions let you choose the cloud resources you need, and these come with two kinds od backup-as-a-service (BaaS). BaaS (Local) stores backup data in the same German data center whereas Baas (Remote) stores backups some distance away for extra security.
Pricing and Support
SIM-Networks’ shared hosting plans are competitively priced. You can pay for them in U.S. dollars or euros via PayPal, bank transfer, credit cards, Skrill, Privat24, Bitcoin, Ethereum, Litecoin, QIWI, Yandex.Money, WebMoney, or LiqPay. That’s a lot of options, but beware that some of these payment methods incur additional fees.
Available billing cycles range from monthly to annual, with a 10% discount for annual billing. Any refunds are discretionary, except for VDS plans which come with a 14-day full refund.
This provider’s “open-hearted hosting” program lets nonprofits, educational institutions, and charities snag top-notch hosting and domain names for free. Every hosting tariff includes a free third-level domain name, but with this program, they’re giving it away to those who make a difference.
SIM-Networks provides 24/7 technical support in four languages; namely English, Russian, German, and Ukrainian. It promises a one-hour response time and a resolution within 24 hours (depending on the complexity of the problem). You can contact the company via telephone, support ticket, email, live chat, or callback. I got quick answers to questions via the live chat channel.