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Shock Hosting Review 2024 – Is It Worth It?

Gwen Rodgers Gwen Rodgers Web Hosting Expert

Shock Hosting could be a shockingly good bet if you’re looking for feature-packed plans with unlimited resources and an uptime guarantee. However, the seven-day refund window is shockingly short since most hosts give you 30 days to change your mind.

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Screenshot 2019 08 09 at 09.11.31To compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.

Shock Hosting was founded in 2013. It currently has four data center locations in the USA and Europe, and its WHMCS-powered website is available in 27 languages, including English, German, Italian, French, and Chinese, for example.

Features and Ease of Use 

Screenshot 2019 08 09 at 09.12.50

Shock Hosting offers a range of hosting services, including shared hosting, VPS packages, reseller hosting, and dedicated servers. Its hosting plans come with the following core features:

  • 99.9% uptime guarantee
  • Free backups
  • Domain registration
  • Up to unlimited add-on domains
  • SSL certificates 
  • Unlimited disk space and bandwidth

The cPanel control panel includes a one-click installer for than 300 programs, and I confirmed with customer service via live chat that you also get the SitePad website building tool. Automatic daily backups help protect you from a data disaster, and the industry-average 99.9% uptime guarantee is backed by compensation.

It’s also important to note that these plans come with unlimited resources. I’m referring to unlimited SSD storage (in RAID configuration), unlimited bandwidth, unlimited sub-domains, unlimited databases, and unlimited email accounts.

Pricing and Support

Screen Shot 2019 07 29 at 2.33.00 PM

The plans are well priced, considering the high level of resources, top-quality infrastructure, and the number of features. You can purchase plans on terms ranging from one month to two years, with discounts for longer terms paid upfront. The seven-day money-back guarantee is a lot less than you get with other hosts and is not really long enough to fully assess the services.

You get a free SSL certificate with any hosting plan, but you have to purchase a domain.

Customer services can be contacted via ticket or live chat. While this is a little limiting, I was pleased with the expert rapid live chat response.

For self-support, there is an adequately (but not extensively) populated knowledge base.

How much does Shock Hosting cost?

Shock Hosting offers plans from $3 to $6. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.

Which Shock Hosting plan should I get?

My recommendation is to start with a cheaper plan. You can always upgrade later on. Shock Hosting can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from Shock Hosting here.

How good is Shock Hosting’s customer support?

Shock Hosting is not ranked as one of our top web hosts. But that can also be a result of Shock Hosting being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.




How does Shock Hosting match up to the competition?

KamateraCompareOur Score4.8Compare
Liquid WebCompareOur Score4.8Compare
Shock HostingCompareOur Score4.3Compare
Tailor Made ServersCompareOur Score2.9Compare


Shock Hosting’s feature-packed plans include unlimited resources. You can choose from multiple worldwide data centers, and you get an industry-standard uptime guarantee. It’s a pity that the refund window is so short.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.


  • Unlimited resources
  • Plenty of value-added features
  • Good value pricing
  • Uptime guarantee


  • Only a seven-day refund window
  • Limited contact channels
Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.
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best i’ve used

I don't write reviews on sites at all but really felt like people should know of their fantastic customer service. Any issues I have ever had even ones that are due to my inexperience as a designer are answered and solved almost immediately. I can't recommend this service enough.

Jmill, USA
October 14, 2020
Excellent Value and Excellent Service

Every time I had a question they answer promptly. Highly Recommended. It's very hard to get better value than this. User area is very extensive and their CPanel allows to tweak nearly everything. They have several Datacenter locations (at the time of my signing, 3 in the US and 2 in Europe)

Enrique Andolini, Spain
June 24, 2020
Great Service

I have been using Shock Hosting now for about 3-4 years. Their support staff is absolutely amazing and they are quick to help you with any issues that arise. Their prices are quite cheap as well which is a bonus. The people I have spoken with so far are friendly and respectful. Unlike what the other review said, they are from North American. 5/5 stars, Shock Hosting is the only place I’ll ever go!!

Andrew, USA
March 03, 2020
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