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Reviews and expert opinion Shinjiru

Sandra Tanoto Sandra Tanoto Web Hosting Expert

Shinjiru is a Malaysian company that began operations in 2000. They offer a number of shared, VPS, and dedicated server hosting solutions for security-conscious individuals and corporations.


Shinjiru-mineTo compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.

Shinjiru is a premium offshore hosting provider that offers a number of shared, VPS, and dedicated server hosting solutions for security-conscious individuals and corporations. Founded in 2000, they’re headquartered in Kuala Lumpur, Malaysia. They currently serve over 40,000 customers.

Features and Ease of Use

Shinjiru offers their customers total anonymity, data security, and peace of mind from start to end. Since they’re a certified domain registrar, you can register a domain with them and make use of their identity protection features. If you already have an existing website, they’ll take care of the entire migration process free of charge. You can even register and pay for your hosting anonymously. Of course, they provide email hosting as well, so you can rest assured that your written communication will be kept secure.

Shinjiru offers a 99.99% uptime guarantee. This is rare for an offshore hosting provider as most offshore hosts are notorious for high latencies and less-than-stellar uptime. Because Shinjiru has eight data centers located across Southeast Asia and Europe, they offer better-than-average loading times than most offshore hosts that only have servers in a single country. Bear in mind that they have no centers in the Americas or Oceania, so users on those continents may still experience higher latencies than regular in-country hosting providers.


They feature a comprehensive anti-DDoS attack protection network, thousands of dedicated servers, IP addresses, and 24/7 monitoring and support. Their various networks have SLAs of up to 99.999% uptime and their data centers are built with failovers, power redundancies, and state-of-the-art equipment and security systems.

Pricing and Support

Shinjiru has a variety of plans ranging from budget-friendly to premium enterprise-grade dedicated server solutions. Their budget offshore shared hosting plans are among the cheapest I’ve seen in the market: these are designed for personal websites, startups, and ventures that require privacy protection and anti-website shutdown. Not only are they extremely affordable, they’re also generous with their resource allocations – the lowest-tier plan offers you a whopping 100GB storage and unlimited bandwidth.

When you sign up with Shinjiru, you won’t have to reveal your identity or provide any official documentation ensuring that your anonymity and operations are even more protected. This includes payment options as well: you can pay via Bitcoin, Ethereum, credit card, PayPal, Perfect Money Payment, or wire transfer.

Shinjiru is known in the offshore hosting industry for their world-class support team. They claim that “[they] don’t sleep” in their quest to offer first-rate customer support 24/7/365. In my experience, this has been true – even when I contacted them at odd hours, they were always prompt in their responses.


According to other reviewers, they even go out of their way to accommodate less-than-ideal customers (such as customers who forget to pay their hosting bill). Shinjiru is also the only offshore hosting provider that’s ISO9001:2008 accredited, which speaks to their extremely high customer satisfaction standards.



User reviews

Based on 7 reviews in 2 languages
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Top Dev
February 04, 2021
Very awful service

Hello, I am Christopher. I had a problem when using this hosting. So I contacted to support team. But they didn't answer. So I can't use that domain and lost money. Please don't use this hosting server. Thanks for reading. Very Very bad server!!!

October 17, 2020
Slow and daily down

I have now been with this provider for almost 5 months with a cloud and VPS server. Unfortunately, the servers are slow (also VPS) and down almost daily. Not recommendable. Support is okay, quick response. Not suitable for DMCA content. Get with another one.

April 25, 2020
Since my last experience company growing up.

My last review was negative about this guys. Since those time company is growing up and they are really tried to help to resolve the issues. Technical support responding much faster through messengers. This is huge merit! DDOS protection service is much better than it was

Pacido Domingo
February 15, 2020
Dedicated Server

Hello, Already the adventure started by I do not know what I want but I still take the VPS to test my site... After 10 days I got tired because limited (for security) on some external access, I returned the VPS and took a dedicated - The VPS was reimbursed to me immediately - they helped me by skype both in support and in customer service and frankly I am amazed by such support !! So I tell you objectively they are good on their client processing basis they are good - the rest is a server like any other stable and meeting all the advertised characteristics (even after internal tests to see the limit of use). I highly recommend this rental company - and please believe that I have tested others I would put a flat on all that: a reinstallation of OS is paying (free for UBUNTU or CentOS systems) but $ 50 for debian or other systems under UNIX (or Linux if you want) - On the other hand, and that was the case for me, a simple request to polite and respectful customer service jumped the fees and I was even entitled to a free reinstallation (in the first month of use) - In summary, they were very communicating and polite (and frankly it's even remarkable) and therefore very affordable for all support requests or customers. I still put the maximum score despite my flat to reward this approach and customer management courteous and benevolent (I know business is business but it marks). Best Regards

Tommi Chris
January 19, 2020
Shinjiru.com don’t allow SMTP on your website

To make sure that the registration emails on my website end up in the inbox and not to the spam I wanted to use SMTP on my website like Google as my email delivery but Shinjiru doesn’t allow SMTP on there hosting. Here is the answer I got. “ Dear admin, Please be informed, as per checked we do not allow any external email for this work. Kindly note that the email used on your script have to be residing on the server itself. Sorry for any inconvenience. Thank you . Kind Regards, Zairy Z. Support Specialist ------------------------------------ * Thank you for using 247LiveSupport System *”

December 22, 2019
Worst technical support! Where is no anti-DDOS protection.

I'm waiting and asking, but this is impossible and disgusting. If your website under DDOS attack whey do nothing until you let then know. Their help has just put some rules in Cloudflare. You can wait for answer from technical support all day. Also, files on hosting can be modified by themself.


How does Shinjiru match up to the competition?



Shinjiru is a rock-solid offshore hosting provider with unparalleled customer service. They easily accommodate businesses of all sizes with a superior feature set and generous resource allocations.

Shinjiru might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”


  • World-class customer support available 24/7
  • Excellent loading times for offshore hosting
  • 99.99% uptime guarantee
  • Budget-friendly plans available


  • Slower speeds for customers in the Americas
  • No DDoS protection for cheapest plan


Which of Shinjiru’s plans gives you the best value for money?If security and anonymity are major concerns, I’d recommend the Strongbolt One plan. It includes all the best features of Shinjiru, such as a private hidden DNS and IP address. If you don’t need such a high level of privacy, you could get a better deal with one of our 10 top web hosting services for 2021.What sort of money-back guarantee does Shinjiru have?Shinjiru offers a 30-day money-back guarantee with all shared hosting plans. If you cancel within this 30-day period, you will receive a refund within seven working days. Does Shinjiru have cPanel?cPanel is included with every shared hosting plan. In addition, WordPress plans include cPanel’s Softaculous app installer, which allows you to install over 450 popular web applications easily.Is Shinjiru cheaper than Hostinger?Hostinger is a cheaper option, especially if you take advantage of the great discounts available for October 2021 on our coupon page. It also offers faster performance overall. However, Hostinger doesn’t offer the same level of privacy protection as Shinjiru.

Sandra Tanoto Sandra Tanoto
Sandra is a writer and editor based in Singapore. Sandra keenly understands the need for businesses to remain on the cutting edge with the latest technologies and enjoys researching and the newest developments in tech.

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