Reviews and expert opinion Shinjiru

Sandra Tanoto
Sandra Tanoto
Web Hosting Expert
Shinjiru is a Malaysian company that began operations in 2000. They offer a number of shared, VPS, and dedicated server hosting solutions for security-conscious individuals and corporations.


Shinjiru-mineShinjiru is a small hosting company that simply isn’t a match for big brands like Hostinger. The bigger hosting companies simply offer a better price for similar configuration.

Shinjiru is a premium offshore hosting provider that offers a number of shared, VPS, and dedicated server hosting solutions for security-conscious individuals and corporations. Founded in 2000, they’re headquartered in Kuala Lumpur, Malaysia. They currently serve over 40,000 customers.

Features and Ease of Use

Shinjiru offers their customers total anonymity, data security, and peace of mind from start to end. Since they’re a certified domain registrar, you can register a domain with them and make use of their identity protection features. If you already have an existing website, they’ll take care of the entire migration process free of charge. You can even register and pay for your hosting anonymously. Of course, they provide email hosting as well, so you can rest assured that your written communication will be kept secure.

Shinjiru offers a 99.99% uptime guarantee. This is rare for an offshore hosting provider as most offshore hosts are notorious for high latencies and less-than-stellar uptime. Because Shinjiru has eight data centers located across Southeast Asia and Europe, they offer better-than-average loading times than most offshore hosts that only have servers in a single country. Bear in mind that they have no centers in the Americas or Oceania, so users on those continents may still experience higher latencies than regular in-country hosting providers.


They feature a comprehensive anti-DDoS attack protection network, thousands of dedicated servers, IP addresses, and 24/7 monitoring and support. Their various networks have SLAs of up to 99.999% uptime and their data centers are built with failovers, power redundancies, and state-of-the-art equipment and security systems.

Pricing and Support

Shinjiru has a variety of plans ranging from budget-friendly to premium enterprise-grade dedicated server solutions. Their budget offshore shared hosting plans are among the cheapest I’ve seen in the market: these are designed for personal websites, startups, and ventures that require privacy protection and anti-website shutdown. Not only are they extremely affordable, they’re also generous with their resource allocations – the lowest-tier plan offers you a whopping 100GB storage and unlimited bandwidth.

When you sign up with Shinjiru, you won’t have to reveal your identity or provide any official documentation ensuring that your anonymity and operations are even more protected. This includes payment options as well: you can pay via Bitcoin, Ethereum, credit card, PayPal, Perfect Money Payment, or wire transfer.

Shinjiru is known in the offshore hosting industry for their world-class support team. They claim that “[they] don’t sleep” in their quest to offer first-rate customer support 24/7/365. In my experience, this has been true – even when I contacted them at odd hours, they were always prompt in their responses.


According to other reviewers, they even go out of their way to accommodate less-than-ideal customers (such as customers who forget to pay their hosting bill). Shinjiru is also the only offshore hosting provider that’s ISO9001:2008 accredited, which speaks to their extremely high customer satisfaction standards.

How much does Shinjiru cost?
Shinjiru offers plans from $4 to $10. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which Shinjiru plan should I get?
My recommendation is to start with a cheaper plan. You can always upgrade later on. Shinjiru can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from Shinjiru here.
How good is Shinjiru’s customer support?
Shinjiru is not ranked as one of our top web hosts. But that can also be a result of Shinjiru being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.



User reviews

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Pacido Domingo
Dedicated Server

Hello, Already the adventure started by I do not know what I want but I still take the VPS to test my site... After 10 days I got tired because limited (for security) on some external access, I returned the VPS and took a dedicated - The VPS was reimbursed to me immediately - they helped me by skype both in support and in customer service and frankly I am amazed by such support !! So I tell you objectively they are good on their client processing basis they are good - the rest is a server like any other stable and meeting all the advertised characteristics (even after internal tests to see the limit of use). I highly recommend this rental company - and please believe that I have tested others I would put a flat on all that: a reinstallation of OS is paying (free for UBUNTU or CentOS systems) but $ 50 for debian or other systems under UNIX (or Linux if you want) - On the other hand, and that was the case for me, a simple request to polite and respectful customer service jumped the fees and I was even entitled to a free reinstallation (in the first month of use) - In summary, they were very communicating and polite (and frankly it's even remarkable) and therefore very affordable for all support requests or customers. I still put the maximum score despite my flat to reward this approach and customer management courteous and benevolent (I know business is business but it marks). Best Regards

February 15, 2020
Tommi Chris
1.0 don’t allow SMTP on your website

To make sure that the registration emails on my website end up in the inbox and not to the spam I wanted to use SMTP on my website like Google as my email delivery but Shinjiru doesn’t allow SMTP on there hosting. Here is the answer I got. “ Dear admin,Please be informed, as per checked we do not allow any external email for this work.Kindly note that the email used on your script have to be residing on the server itself.Sorry for any inconvenience.Thank you .Kind Regards,Zairy Z. Support Specialist ------------------------------------ * Thank you for using 247LiveSupport System *”

January 19, 2020
Worst technical support! Where is no anti-DDOS protection.

I'm waiting and asking, but this is impossible and disgusting. If your website under DDOS attack whey do nothing until you let then know. Their help has just put some rules in Cloudflare. You can wait for answer from technical support all day. Also, files on hosting can be modified by themself.

December 22, 2019


How does Shinjiru match up to the competition?

Hostinger Compare 4.9 Compare
InterServer Compare 4.8 Compare
Shinjiru Compare 4.6 Compare
Bluehost Compare 2.5 Compare

Bottom line on Shinjiru

Shinjiru is a rock-solid offshore hosting provider with unparalleled customer service. They easily accommodate businesses of all sizes with a superior feature set and generous resource allocations.

Shinjiru might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”


  • World-class customer support available 24/7
  • Excellent loading times for offshore hosting
  • 99.99% uptime guarantee
  • Budget-friendly plans available


  • Slower speeds for customers in the Americas
  • No DDoS protection for cheapest plan
Sandra Tanoto
Sandra Tanoto
Sandra is a writer and editor based in Singapore. Sandra keenly understands the need for businesses to remain on the cutting edge with the latest technologies and enjoys researching and the newest developments in tech.

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