From its own data center in Japan, Sakura offers an array of hosting solutions including shared web hosting, rental servers, VPS, cloud solutions, and dedicated server solutions.
Sakura Internet’s website is available only in Japanese.
Features and Ease of Use
Sakura Internet’s cloud-based services include the following standard features:
- Free Let’s Encrypt SSL certificates
- Free website backup and test environment
- One-click installer with popular CMS tools
- MySQL databases
- PHP 7 / PHP 5 support
- Unlimited email address
- Multiple domains
Sakura Internet’s hosting services are designed to meet the needs of most businesses. Its five shared web hosting packages are Light, Standard, Premium, Business, and Business Professional. The “Light” starter plan is suitable for individuals with low-traffic websites, and it includes 10 GB disk space, 40 GB daily bandwidth, and 20 domain names. The “Business Professional” plan is for high-traffic websites, and it includes 500 GB disk storage, 200 GB daily bandwidth, 200 MySQL databases, and up to 200 domains.
Regular backups safeguard clients’ website data. You can easily backup your WordPress websites, and you can access up to eight generations of backup files. Sakura also offers backup and staging services using the snapshot data backup system. However, this company also encourages its customers to back up their own data to guard against accidental loss.
A multiple disk storage system with redundant RAID 10 configurations ensures that failure of one disk does not affect the function of your website.
Sakura Internet owns an enterprise-grade data center located in the city of Ishikari, Japan. This data center combines high reliability with high environmental performance. It is equipped with earthquake measures and a redundant uninterruptible power supply (UPS), plus backup generators to ensure stability in the event of a power failure.
You get a good 99.99% uptime guarantee.
Pricing and Support
Sakura’s hosting solutions are affordably priced in Japanese yen. You can pay for plans monthly or annually, and you get approximately two months free with an annual commitment. There is no money-back guarantee to make you feel more comfortable about such a long signup, but there is a two-week free trial period that allows you to try before you buy.
Sakura Internet’s website includes a decent set of self-support resources, including an online manual. There is no support ticket system, but the technical support team can be contacted (not 24/7) via telephone, email, contact form, or live chat. Customers in Japan can also visit the company’s offices during business hours.
The support team typically responds in 2-3 days, and I received a response (in Japanese) in around 36 hours: