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Sakura Internet Review 2024 – Does It Meet Our Standards?

Solomon Ndung'u Solomon Ndung'u Web Hosting Expert

Sakura Internet has been providing web hosting and associated services in Japan since the early days of the internet in 1996.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
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Overview

Sakura-Internet-overview1

Sakura Internet has been a preferred hosting provider in Japan for many years. Since its establishment in 1996, these veteran provider has hosted more than 440,000 business enterprises around the world.

From its own data center in Japan, Sakura offers an array of hosting solutions including shared web hosting, rental servers, VPS, cloud solutions, and dedicated server solutions.

Sakura Internet’s website is available only in Japanese.

Features and Ease of Use

Sakura Internet’s cloud-based services include the following standard features:

  • Free Let’s Encrypt SSL certificates
  • Free website backup and test environment
  • One-click installer with popular CMS tools
  • MySQL databases
  • PHP 7 / PHP 5 support
  • Unlimited email address
  • Multiple domains

Sakura Internet’s hosting services are designed to meet the needs of most businesses. Its five shared web hosting packages are Light, Standard, Premium, Business, and Business Professional. The “Light” starter plan is suitable for individuals with low-traffic websites, and it includes 10 GB disk space, 40 GB daily bandwidth, and 20 domain names. The “Business Professional” plan is for high-traffic websites, and it includes 500 GB disk storage, 200 GB daily bandwidth, 200 MySQL databases, and up to 200 domains.

Regular backups safeguard clients’ website data. You can easily backup your WordPress websites, and you can access up to eight generations of backup files. Sakura also offers backup and staging services using the snapshot data backup system. However, this company also encourages its customers to back up their own data to guard against accidental loss.

A multiple disk storage system with redundant RAID 10 configurations ensures that failure of one disk does not affect the function of your website.

Sakura Internet owns an enterprise-grade data center located in the city of Ishikari, Japan. This data center combines high reliability with high environmental performance. It is equipped with earthquake measures and a redundant uninterruptible power supply (UPS), plus backup generators to ensure stability in the event of a power failure.

You get a good 99.99% uptime guarantee.

Pricing and Support

Sakura’s hosting solutions are affordably priced in Japanese yen. You can pay for plans monthly or annually, and you get approximately two months free with an annual commitment. There is no money-back guarantee to make you feel more comfortable about such a long signup, but there is a two-week free trial period that allows you to try before you buy.

Sakura Internet’s website provides a decent set of self-support resources, including an online manual. You can contact the technical support team (not available 24/7) through telephone, email, contact form, or live chat. If you’re in Japan, you also have the option to visit the company’s offices during business hours.

The support team typically responds in 2-3 days, and I received a response (in Japanese) in around 36 hours:

Sakura-Internet-overview2

4.5

Pricing

Sakura Internet Web Hosting

Comparison

How does Sakura Internet match up to the competition?

KamateraCompareOur Score4.8Compare
Liquid WebCompareOur Score4.8Compare
Sakura InternetCompareOur Score4.5Compare
Tailor Made ServersCompareOur Score2.9Compare

Sakura Internet REVIEW: BOTTOM LINE

Sakura Internet’s hosting solutions are designed to meet the needs of most businesses in Japan; from individuals and small businesses to corporations and large government projects. It’s just a shame it takes the support team so long to respond.

Pros

  • Multiple disk storage system with redundant RAID 10 configurations
  • Backups and staging services using the snapshot data backup system
  • Affordable hosting solutions with flexible monthly billing cycles
  • 99.99% uptime guarantee

Cons

  • No support ticket system
  • Slow customer support

For some of the best Japanese hosting, see Sakura Internet.
Solomon Ndung'u Solomon Ndung'u
Solomon Ndung’u is a writer, author, and SEO specialist. When he’s not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.
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