Features and Ease of Use
Royal-Server offers shared hosting plans that are suitable for small business websites and individuals looking to launch hobby websites and other simple websites. These are a few of its features on offer:
- 99.9% uptime guarantee
- Daily automatic backups
- Let’s Encrypt SSL certificates
- Three, five, six, or ten domains
- Unmetered traffic
- Between 2GB to 6GB storage
You will notice that it mentions “freedom” for all clients on its server with no restriction to the resources you can use as is the case when CloudLinux OS is used. That is nice for using your hosting account, but it has its negative side as well. Because there are no restrictions, when the server is overloaded by traffic, your website will slow down even if you are not the cause of the overload. Furthermore, there’s a risk of too many clients on a server here, as well.
On the plus side, its offer of DDoS protection is nice. It also provides firewalls and brute force protection to reinforce the server software and prevents hacking and other insecurity maladies. That’s not all for Royal-Server, as it also has mod security with antivirus and daily scans on all files to catch malicious content before they affect the server.
The provision of Softaculous along with cPanel makes it easy for those looking to create their website with a CMS. However, for those looking for drag-and-drop website builders outside of Softaculous, there doesn’t seem to be one available.
Royal-Server supports more than one PHP version to ensure that its customers get to choose which they want and also get the speed (and other perks) that come with the new versions. Furthermore, it’s PHP memory is 512MB. 128MB is enough for most websites, so having this means that you can run most heavy plugins. Furthermore, there’s NGINX balancer and OPCache to improve performance and efficiency.
Pricing and Support
Royal-Server offers reasonable prices for its features. You get a simple solution and if you know how to use one of the applications supported by Softaculous, you probably wouldn’t need to hire a developer to set up your website, thus lowering your overall spend.
Furthermore, it offers one-month hosting prices, so you can easily afford its services and even cancel your account if you’re not satisfied with the previous month’s performance. VPS and dedicated server plans also come as one-month offerings. However, you can only get a refund on web hosting and only within seven days of payment, which isn’t surprising given its month-to-month payment plans.
Customer support is said to be available 24/7, but when I used the live chat (during different time periods), I never managed to get connected to an agent. There’s a phone number, email address, and an online ticket option. In my experience with email, I got a fast response, but the answer wasn’t quite clear or helpful.