Founded in 2002, Relicons Technologies (formerly known as AMITY Infotech) is a web hosting company that also provides corporate email services to over 1,500 customers in various industries worldwide. Their name is derived from a combination of the first few letters of the two words “Reliability” and “Consistently,” both of which are evidenced by their enviable 99% customer retention rate. Some of their notable customers include IBM and Yahoo India. Relicons Technologies is headquartered in Bangalore, India.
Features and Ease of Use
Relicons Technologies has an array of web hosting solutions spanning from lightweight shared hosting plans to state-of-the-art cloud-based dedicated servers. These are fully redundant with a guaranteed 99.99% uptime and high availability from anywhere around the world. They use advanced RAID hardware that replicates your data automatically across multiple hard disks.
Under shared hosting, you will find both Linux and Windows plans. They have a plethora of plans under each category, from smaller web hosting plans with extremely limited space and bandwidth to unlimited hosting plans allowing you to resell hosting under your own private nameservers. These shared hosting plans include:
- cPanel (Linux) or Plesk (Windows)
- One-click app installer with 30 pre-installed scripts
- Mailing lists
- Free website transfer service
- Unlimited POP3 email accounts
- Support for CGI, Fast CGI, Ruby on Rails, PHP 5, Perl, Python, and SSI
All in all, this was a fair assortment of features. I would’ve liked to see far more scripts, however: 30 is far too few considering that most other hosting providers would offer hundreds of pre-installed applications. Also, their uptime guarantee is slightly confusing: on the same webpage, they guarantee both 99.9% as well as 99.99% uptime. There doesn’t seem to be a Terms of Service or SLA to double-check on this, so if you’re leaning towards this provider you may want to enquire about their uptime guarantees.
Furthermore, Relicons Technologies doesn’t seem to include free SSL certificates in their shared hosting plans. You can purchase these separately, but they may equate to several times the cost of your hosting package.
They have a good range of customizable servers that are also fully managed. Once you place an order, they’ll deploy a machine with your choice of OS and basic firewall. Don’t worry about day-to-day operations or monitoring: on-site technicians will take care of core OS updates, patches, security, and hardware-related issues. If you require more configuration options or dedicated resources for your apps or websites, their SSD cloud servers or dedicated servers will serve you well there.
Pricing and Support
With such an extensive range of plans, there’ll definitely be one that fits your needs. They’ve even got extremely budget-friendly shared hosting solutions that start you out with 50MB storage and 500MB monthly bandwidth, though these smaller plans don’t come with a free domain registration.
Relicons Technologies offers risk-free web hosting with zero setup fees. Your hosting account becomes active the moment you make payment. If you’re not completely satisfied with them, you can cancel the plan and receive a partial refund within 30 days.
With Relicons Technologies, you won’t have to worry about server, DNS, or hosting account issues as they have a reliable support team that’s available over the phone from 10am-6pm during the workweek — Bangalore time, of course. You can also reach them via live chat or email 24/7 if you need assistance, though their live chat appears to be just a bot. I especially liked their Remote Access support option, which allows them to remotely control your computer to walk you through resolving any hosting issues step by step. Overall, I found their technical support crew friendly and knowledgeable.