Features and Ease of Use
Reliable Hosting serves customers with shared web hosting, VPS, VPN, dedicated servers, and colocation services. Although offering a wide range of services, this company claims to pay attention to each one of its offerings. Sure, they do provide sufficient resources in their shared web hosting packages, but (in my opinion) not enough to make them stand out from the crowd.
Customers will enjoy the following standard features:
- Automatic daily backups
- Up to 900 GB monthly transfer
- Unlimited domains allowed on one account
Although this host makes no mention of an average uptime, it does offer a “no downtime warranty” that discounts your bill by 10% if you suffer more than one hour of downtime on any day during the month.
Reliable Hosting’s advertising makes no mention of any free domain registration, and indeed, a domain registration fee is added at the checkout. Comodo and Geotrust SSL certificates can be purchased as separate services.
Unfortunately, there’s no website builder, so you’ll need to know how to code your own HTML or will need to find some other third-party website building software. On the plus side, the Fantastico auto-installer that comes with cPanel allows you to run various installation scripts for CMS and other software, and also gives you the option of using the Elementor page builder for WordPress.
You can rely on Reliable Hosting if you’re into e-commerce. It provides a shopping cart with every hosting account. It makes website loading times as fast as possible with worldwide fast-switching network connections. It allows you to upgrade (e.g., to a VPS) at any time; or even to downgrade.
Pricing and Support
One thing you can’t rely on with Reliable Hosting is low prices. It’s quite expensive. The low-spec starter plan is not low-price, and you pay extra for domain registration and SSL certificates.
The 7-day money-back guarantee gives you some time to try this company risk-free, but not much time at all. Many other hosts give you a full 30 days to decide that they’re not right for you.
You can contact Reliable Hosting’s hopefully-reliable 24/7 support team by email, fax or toll-free phone number, but not live chat. There is also a form for support ticket submissions and an almost empty knowledge base for you to try supporting yourself.