Features and Ease of Use
Its shared server hosting comes in four plans named, Easy mini, Easy light, Easy basic, and Rakuraku Gold plan. They run on SSD, which is great for performance and reliability. Some features on these plans include:
- 99.9% uptime
- Free SSL certificate
- Supports three to 100 domain names
- Daily automatic backups
- From 2GB to 60GB disk space
- Up to 600GB bandwidth per month.
Its web hosting plan supports several programming languages such as PHP, Perl, Python, and Ruby.
It also supports simple automatic installation of various CMSes like WordPress, Joomla, and Zencart. This is perfect for users who are not technically inclined as it enables them to create pages, upload, and modify content themselves without the help of an expert and without knowledge of programming languages.
In addition to conventional FTP, Rakusaba can use FTPS, SFTP, and SCP to encrypt communications. However, this is available only on its Easy basic and Rakuraku Gold plans. SSH access to manage your site is also available on these two plans only.
Rakusaba has the MySQL database feature, which is used to manage databases effectively and the PHPmyadmin tool. It also has a remote MySQL for connecting the database using third-party software that does not run on the server.
To manage your website from a web-based interface without stress and difficulty, this plan is equipped with the cPanel control panel and also the Laxaba Japanese control panel feature.
Other features include cron jobs, which are useful for automatic repetitive tasks and an unlimited number of forwarding domains.
Pricing and Support
Rakusaba provides users a ten-day free trial on all four of its shared server plans. For payment plans, it offers monthly, quarterly, biannual, and yearly subscription periods on its packages for a very moderate price. Ordering any of the plans takes you through four easy steps and your site starts running once payment is confirmed.
If you choose to migrate from another hosting company’s server, Rakusaba will provide a smooth transition process for you.
The webpage has a contact form you can fill out, an email address, and a telephone number you can use to reach the support agents. Its office is open from 10:00 AM to 6:00 PM during the week. It also has a well equipped knowledge-based FAQ which was very helpful for researching issues.
I sent an email to support and received a reply the next day.