Reviews and expert opinion RackServer

Gwen Rodgers
Gwen Rodgers
Web Hosting Expert

Russian hosting provider RackServer offers a wide range of services backed by a 15-day money-back guarantee and efficient customer service.


Overview

rackserver mainAlthough RackServer’s website doesn’t say when this company started its journey, its “news archive” page suggests that it’s been operating since 2008. Its website is in Russian, but its cart area can be translated into additional languages.

Features and Ease of Use

rackserver 1

RackServer’s hosting services include five shared hosting packages (in Russia and the U.S.A.), ten VPS packages, eight dedicated server packages, and six reseller packages.

The U.S.A. and Russia SSD VPS packages provide you with:

  • 99.9% uptime guarantee
  • 2 GB to 25 GB space
  • cPanel control panel
  • Unlimited traffic
  • 1 to unlimited FTP accounts
  • 5 to unlimited MySQL databases
  • phpMyAdmin
  • POP3/IMAP/SMTP
  • Perl, Python, Ruby on Rails
  • Let’s Encrypt SSL
  • Cron jobs
  • AWStats, Webalizer
  • SpamAssassin
  • Backup management

The one-click application installer allows you to install a huge number of CMS and other applications with no technical expertise. At the more expert end of the scale, the ionCube loader helps to keep your PHP code safe from being modified or copied.

As alternatives to shared hosting, the VPS packages (including a 1C-Bitrix package) come with the popular ISPmanager control panel.

Pricing and Support

RackServer

RackServer’s shared hosting packages are cheap, and you can pay for them in U.S. dollars or Russian rubles by bank transfer, PayPal, credit cards, WebMoney, or Yandex.Money. Billing cycles are monthly, quarterly, semi-annual, and annual, but not all billing cycles are available for all packages, so you’ll have to check the plan you pick. Any billing cycle above monthly should secure you a 20% discount.

Although this company’s frequently asked questions page mentions two different refund windows (15 days and 30 days), I confirmed with customer services that you get a 15-day money-back guarantee (which is shorter than you get with many other hosts).

Besides live chat, you should be able to contact the 24/7 technical support team via telephone, a ticket system, ICQ, or email. For self-support, there is a surprisingly comprehensive, but possibly-outdated frequently asked questions page.

Comparison

How does RackServer match up to the competition?

HostingerCompare 4.9 Compare
InterServerCompare 4.8 Compare
RackServerCompare 4.2 Compare
BluehostCompare 2.5 Compare

Pricing

4.3
A Free Domain is included when purchasing any hosting service from RackServer

User reviews

Be the first user to leave a review about RackServer in English!
Write a Review

Bottom line on RackServer

RackServer is a Russian provider of cheap hosting solutions, and they’re backed by efficient customer support.

Pros

  • 99.9% uptime guarantee
  • 15-day money-back guarantee
  • Prompt customer support
  • A wide range of hosting solutions

Cons

  • Some misleading information on the product page
  • Shorter-than-advertised refund window

See RackServer for cheap Russian hosting solutions.

Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

RackServer Alternatives

Hostinger
4.9
Cheapest prices in the market for long-term plans
Read Review
Liquid Web
4.8
Best managed hosting for multiple platforms, from WordPress to Magento
Read Review
InterServer
4.8
The best choice for flexible hosting on a month-to-month basis
Read Review
Kinsta
4.7
Fastest, most consistent speeds in our testing
Read Review
1007468