Reviews and expert opinion RackServer

Ranked 1633rd from 3926 Web Hosting
4.2
  • Features
    4.2
  • Ease of Use
    4.1
  • Support
    4.3
  • Pricing
    4.3
Gwen Rodgers
Gwen Rodgers
Web Hosting Expert
Russian hosting provider RackServer offers a wide range of services backed by a 15-day money-back guarantee and efficient customer service.

Overview

rackserver main

Although RackServer’s website doesn’t say when this company started its journey, its “news archive” page suggests that it’s been operating since 2008. Its website is in Russian, but its cart area can be translated into additional languages.

Features and Ease of Use

rackserver 1

RackServer’s hosting services include five shared hosting packages (in Russia and the U.S.A.), ten VPS packages, eight dedicated server packages, and six reseller packages.

The U.S.A. and Russia SSD VPS packages provide you with:

  • 99.9% uptime guarantee
  • 2 GB to 25 GB space
  • cPanel control panel
  • Unlimited traffic
  • 1 to unlimited FTP accounts
  • 5 to unlimited MySQL databases
  • phpMyAdmin
  • POP3/IMAP/SMTP
  • Perl, Python, Ruby on Rails
  • Let’s Encrypt SSL
  • Cron jobs
  • AWStats, Webalizer
  • SpamAssassin
  • Backup management

The one-click application installer allows you to install a huge number of CMS and other applications with no technical expertise. At the more expert end of the scale, the ionCube loader helps to keep your PHP code safe from being modified or copied.

As alternatives to shared hosting, the VPS packages (including a 1C-Bitrix package) come with the popular ISPmanager control panel.

Pricing and Support

RackServer

RackServer’s shared hosting packages are cheap, and you can pay for them in U.S. dollars or Russian rubles by bank transfer, PayPal, credit cards, WebMoney, or Yandex.Money. Billing cycles are monthly, quarterly, semi-annual, and annual, but not all billing cycles are available for all packages, so you’ll have to check the plan you pick. Any billing cycle above monthly should secure you a 20% discount.

Although this company’s frequently asked questions page mentions two different refund windows (15 days and 30 days), I confirmed with customer services that you get a 15-day money-back guarantee (which is shorter than you get with many other hosts).

Besides live chat, you should be able to contact the 24/7 technical support team via telephone, a ticket system, ICQ, or email. For self-support, there is a surprisingly comprehensive, but possibly-outdated frequently asked questions page.

Pricing

4.3
A Free Domain is included when purchasing any hosting service from RackServer

User reviews

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    • Dedicated Server
    • Intel Core E3-1240 (3.30 Ghz, 8M Cache)
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    • 2 x Intel Xeon E5-2620 (2.00 Ghz, 30M Cache)
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Bottom line on RackServer

RackServer is a Russian provider of cheap hosting solutions, and they’re backed by efficient customer support.

Pros

  • 99.9% uptime guarantee
  • 15-day money-back guarantee
  • Prompt customer support
  • A wide range of hosting solutions

Cons

  • Some misleading information on the product page
  • Shorter-than-advertised refund window

See RackServer for cheap Russian hosting solutions.

Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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