Features and Ease of Use
Protocore.net offers cloud hosting, shared hosting, reseller hosting, and website design services. As standard, the shared hosting plans come with these core features:
- 99.9% uptime guarantee
- Domain registration available
- Up to five add-on domains
- Free SSL certificates with the upper-tier plans
- Up to unlimited visits per month
- Up to 500 GB disk space
Protocore.net’s plans appear to be tailored toward developers or advanced website owners. For example, the higher shared hosting plans provide separate Dev, Stage, and Prod environments and are multisite-ready.
Performance-enhancing features include the LiteSpeed Web Server (which is faster than Apache) and a global CDN (to improve global loading speeds). Other performance features have interesting names — Page Performance, Content Performance, and Application Performance — but it’s unclear what these names actually mean.
Besides generic shared hosting, there are WordPress-specific plans with options for WooCommerce and multi-site support, plus an easy-to-use control panel.
Pricing and Support
The pricing page appears to be a bit buggy, with the middle package looking more expensive than the upper package. It could be the vendor’s mistake or my misunderstanding. However, the prices look like good value for money for the features and resources you get, not to mention the free SSL certificate and free domain. Don’t forget the 30-day money-back guarantee that should get you out early if you’re not entirely happy.
You can contact the customer support team only via live chat or email. Although the live chat appeared to be offline when I wanted to try it, a support agent politely answered my question within a couple of minutes:
For self-support, the decent-sized knowledge base contains around 50 articles.