Features and Ease of Use
PrenHost offers 14 shared hosting packages (categorized as SSD, Budget, Unlimited, and “Special Offer” hosting), 3 WordPress hosting packages, 3 VPS packages, 1 dedicated server, and 3 reseller hosting packages.
Note that there are some discrepancies between the product pages and the cart: the Special Offer packages are only available in the cart (not on the product pages), and the details of the Unlimited packages differ between the product pages and the cart.
The SSD shared hosting packages provide you with:
- 1 GB to 10 GB space
- 25 GB to 500 GB bandwidth
- 1 to 10 domains
- Unlimited emails
- Unlimited databases
- Free backup and restore
The website home page alludes to 99.99% uptime, but it’s unclear which packages it applies to, and I couldn’t get customer services to clarify.
The free SSL certificates keep your visitor communications secure and give confidence to your customers. The SSD storage (with the SSD plans) allows you to enjoy faster speeds and higher reliability than you would get with traditional HDD storage. Replication with RAID 10 helps protect you against disk data disasters.
Pricing and Support
PrenHost’s SSD shared hosting packages are incredibly cheap. Although monthly and annual billing is advertised, it looks like you have to commit to annual payments at the checkout, but the 30-day money-back guarantee affords you the opportunity to get out within the first month if you’re not entirely happy. Pay in U.S. dollars or Bangladeshi taka by bank transfer, bKash, or Rocket payments, or use cryptocurrencies such as Bitcoin, Ethereum, or Litecoin.
You should be able to contact PrenHost’s 24/7 support team by telephone, ticket, email, live chat, or online contact form. I say “should” because my attempts to use the live chat and contact form were unsuccessful.
If you have to resort to self-support, you’ll be disappointed because the knowledge base is bare, and when you try to access the blog or the frequently asked questions, something goes wrong: