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Online Audience Review 2024 – Is It Worth It?

Gwen Rodgers Gwen Rodgers Web Hosting Expert

Online Audience can help you reach your online audience. The plus points include online streaming services and a good 99.99% uptime guarantee, but on the downside, you don’t get a software installer unless you pay extra.

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Screenshot 2019 10 16 at 06According to its Facebook page, Online Audience has been in business for over five years. It started its journey as a small, private group that provided project hosting, and it subsequently extended its services to global clients.

Today, this London company’s English-language website sells a wide variety of shared web hosting, reseller hosting, VPS, and dedicated servers, plus radio and video streaming, domain services, SSL certificates, software licenses, and web design.

Features and Ease of Use

Online Audience offers ten cPanel hosting plans (five each in the U.S.A. and the U.K.), three Unix web hosting plans, three WordPress hosting plans, eleven reseller hosting plans, fourteen VPS plans, four dedicated servers, and several radio- and video-streaming plans.

The five U.S.A. cPanel shared hosting plans provide you with:

  • cPanel control panel
  • 1 GB to unlimited disk space
  • Unlimited email accounts
  • Unlimited FTP accounts
  • Unlimited MySQL databases
  • Free and instant setup

Online Audience provides some usually-free features for a fee. For example, you have to pay for your choice of software installerSoftaculous, Fantastico, or Installatron — if you want to install CMS or other popular programs to populate your website with content. Alternatively, you can use the Weebly website builder to create a professional-looking website without having to be a web designer or developer.

Other pay-for options include SpamExperts (to secure your email against malware and spam) and CodeGuard (which performs automated daily backups and one-click restoration).

If you truly prefer not to work on your website yourself, you have the option to utilize Online Audience’s web design services (for a fee). Additionally, if you are interested in setting up an online radio or TV station, you can choose one of the radio hosting or video hosting plans they offer.

This host provides an SLA-backed 99.99% server uptime guarantee that pays out if uptime falls below the specified level.

Pricing and Support

Online Audience’s shared hosting plans are competitively priced. You can pay for them in three currencies (GBP, USD, or EUR) by bank transfer, direct debit, or PayPal on monthly or annual billing cycles. While this host’s home page alludes to a 14-day money-back guarantee for cPanel/CWP hosting, elsewhere, a 7-day “cooling-off period” is mentioned in the context of shared, reseller, and radio/video hosting.

You should be able to access customer support via email, live chat, telephone, or support ticket (current customers only). I say “should” because the live chat never worked for me, and my exploratory email received no reply. If you have to resort to self-support, you’ll find some useful posts and video tutorials in the knowledge base:

Online Audience KB




How does Online Audience match up to the competition?

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If you’re looking for competitively priced hosting with several user-friendly features (albeit at extra cost), then Online Audience could be an acceptable choice, especially if you’re interested in streaming hosting services. This host can even build your website for you (again for a fee), but I was disappointed not to be able to summon any pre-sales support.


  • 5+ years of industry experience
  • 99.99% guaranteed server uptime
  • Competitive pricing
  • 14-day money-back guarantee


  • Unresponsive pe-sales support
  • Extra costs for a software installer

Let Online Audience help you reach your online audience.
Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.
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Best support

Best Support I have had with my website since moved over to their server I have had support when needed and even go the extra mile to help me on teamviewer. I feel that your review about paying more for an instant installer is wrong as it's free in all hosting plans I see and has signed up with an online audience I currently have 9 websites hosted by them. And have been extremely pleased with the uptime support and price

Dennis, Great Britain
January 13, 2023
These people are shady. They got angry and tore down our stations

And, they were proud of it. He said it in writing too that because we were angry at our stations and platforms being down for hours, they took down the stations. LOL..its unreal. They are the shadiest company on the planet and those pop ups built into the template are fake. They are already pre set in the template. But again, if all else fails, they tore down the servers and stations in a very vindictive way. They are just dark web offshoots. do NOT give your cc over to them. lol...holy cow...

Don Lichterman, USA
February 03, 2022
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