Panamanian hosting provider Offshore Racks has been in business since 2005, and it claims to offer anonymous high-privacy hosting from its privately owned data center. Its hosting solutions include cPanel web hosting, VPS servers, and cloud servers.
Offshore Racks’ self-service portal allows customers to update their personal information, view their product details, and efficiently manage their products at any time. Its website is in English.
Features and Ease of Use
While the website advertises five cPanel shared hosting plans (Budget, Starter, Business, Pro, and Ultimate), the shopping cart includes an additional “Supreme” plan. Some notable features of the shared hosting plans are:
- 99.9% network uptime
- Instant setup
- 1 to 30 domains
- cPanel control panel
- Offshore hosted IPs
- 2 GB to 35 GB storage
- 50 GB to unmetered bandwidth
- Unlimited databases, subdomains, and mailboxes
- Daily backups
- Offshore privacy
Hosting plans come with the Softaculous auto-installer that can be used to install many popular applications.
Offshore Racks uses RAID 10 storage for protection against data loss, and this provider offers 99.98% service uptime.
In addition to shared hosting, there are six VPS plans (with an extra one advertised on the shopping cart page) and six cloud server plans. VPS servers come with root access for complete server control, and cloud servers use KVM (with dedicated RAM and CPU) so that they behave like dedicated servers.
Pricing and Support
This provider’s shared hosting plans are cheap, and you’ll get an even lower pro-rata price by paying on an annual or biennial billing cycle. Billing cycles range from monthly to triennially, but not all options are available for all plans. If you’re worried about making a long term commitment, you can rest assured that the 30-day money-back guarantee should refund any unused months if you change your mind within the first few weeks.
You can contact this company’s 24/7 customer support team by telephone, email, or live chat. The live chat channel wasn’t available when I wanted to try it, but my offline message was answered within eight hours:
Offshore Racks’ knowledge base is empty and is, therefore, no use to anyone looking for self-support resources.
How much does Offshore Racks cost?Offshore Racks offers plans from $3 to $30. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which Offshore Racks plan should I get?My recommendation is to start with a cheaper plan. You can always upgrade later on. Offshore Racks can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from Offshore Racks here.
How good is Offshore Racks’s customer support?Offshore Racks is not ranked as one of our top web hosts. But that can also be a result of Offshore Racks being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.