NousHost has servers in the Netherlands and Russia that it uses to offer shared hosting, Virtual Private Servers, and dedicated servers. It aims to provide some of the best customer service out there, but the service isn’t available 24/7. The company’s website is available in English only.
Features and Ease of Use
NousHost’s shared hosting is based in the Netherlands (Amsterdam) data center. On Linux operating system, this hosting category comes in three plans; Basic, Advanced, and Professional. These plans feature:
- 99.89% uptime guarantee
- Automatic nightly backups
- Two, five, or unlimited websites
- Unmetered bandwidth
The company provides Solid State Drives (SSDs) on all its hosting plans to ensure that customers’ websites work faster. Caching, other processes, and the database all work faster because of this feature.
NousHost provides cPanel for hosting management, which includes Softaculous application installer that customers can use to get an application installed on any of their domains in a few clicks. This supports WordPress, phpbb3, Joomla, Drupal, Prestashop, Magento, OpenCart, and 300+ applications.
Customers are protected from Distributed Denial of Service (DDoS). They are also protected from data loss with backups that run every night, and RAID configuration for the SSDs.
Pricing and Support
For the features that NousHost provides, you might expect a higher price for its plans, but the company sticks to low prices for shared hosting.
It offers one month, three months, six months, and one year subscription periods with a small discount for those willing to go for the longer duration. It uses a good number of payment processors; WebMoney, Alipay, iDeal, Dotpay, QIWI, Yandex.Money, Trustpay, Giropay, and PayPal.
One advantage of hosting with Noushost is scalability. If you need more bandwidth, storage space, or a better performance as you grow, it will upgrade you to a new plan at your request.
Be aware that NousHost doesn’t provide free incentives – there’s no free SSL, domain, plan, or trial. However, it does provide a money-back guarantee, even if not a great one. It provides a full refund if the request is made within three days of purchase. Then, from the 4th day to the 15th day, you can get a partial refund (on the remaining time that you haven’t used).
In addition to that, NousHost provides compensation on downtime. If you experience uptime less than 99.9%, you could receive a one month credit on your account.
NousHost provides 18 hours of support every day of the week. Its staff can be reached through email, live chat, and ticketing system. I reached out through its live chat but didn’t get a response, so I sent an email instead and got an answer.