Network Presence is an Australian web hosting and data center service company. It provides VPS and colocation services to customers in Asian and West Coast U.S.A. locations as well as its native Australia. Network Presence’s own web presence is in English.
Features and Ease of Use
Network Presence doesn’t cater to the small business market, so if you’re looking for shared hosting for a simple business website, you’ll have to look elsewhere. However, it does offer VPS plans with these features:
- 99.9% uptime
- Up to 10 TB bandwidth
- 30 GB to 1 TB storage space
- One or two IP addresses
Network Presence offers different kinds of virtual servers. For example, there are Value VPS plans (with cheaper but slower HDD storage rather than SSDs) and cPanel VPS plans (with or without the cPanel control panel licensed and installed).
If you’re looking to use WordPress, Joomla, or another CMS, you should choose an Appliance VPS that comes with 1 GB RAM, 30 GB storage, 200 GB bandwidth, WordPress hardening, and the WordPress core pre-installed.
You have the power to power-off, reset, or reboot your VPS whenever you want.
Network Presence provides an uptime SLA that pays out 25% of your monthly fees if uptime falls below 99.9%. But beware that this isn’t automatic, so you have to claim within 14 days of the downtime event.
Pricing and Support
The Appliance VPS for WordPress is expensive for the features on offer. The other VPS plans are more fairly priced for the features you get. The Fantastico installer will cost you extra, and you’ll pay more for exceeding your monthly quotas.
There is no free trial and no money-back guarantee, but this shouldn’t matter too much since you can subscribe relatively risk-free on monthly terms. Pay by PayPal or using a credit card.
The customer support team can be contacted by telephone, ticket, or email, but my exploratory email went unanswered. There is no knowledge base, as far as I know, but the blog contains some tutorial entries, for example: