Reviews and expert opinion Netbeopen

Ranked 647th from 1972 Web Hosting
4.3
Ease of Use
4.4
Features
4.4
Pricing
4.2
Support
4.2
Server locations
Algeria
Jackie Goldstein
Jackie Goldstein
Web Hosting Expert
NetBeOpen has been providing Algerian-based hosting since 2007. If you want unlimited resources, the upper-tier plans have generous resource allocations, but with a hefty price tag.

Overview

Founded in 2007, NetBeOpen is an Algerian website hosting company selling a range of internet solutions. It’s run by a team of website experts, who also build pilots for Islamic finance, payment solution testing, and platform delivery. The website is in French only.

Features and Ease of Use

NetBeOpen offers shared hosting plans, which come with the following core features as standard:

  • 9% uptime guarantee
  • Domain registration available
  • Unlimited add-on domains
  • A free private SSL certificate
  • Unlimited disk space
  • Unlimited monthly bandwidth

NetBeOpen offers three shared hosting plans, which all have cPanel access. From the cPanel, you can add email accounts, increase the number of databases, and access “website building tools”, which is a useful value add-on for beginners.

netbeopen-mine

The plans come with beginner-friendly Softaculous, so you can easily install popular programs with just a couple of clicks. And for experts, there’s support for PHP, MySQL databases, FTP accounts, as well as Cron jobs and SSH access to ensure your website runs smoothly.

While not technically features, it’s worth noting that the resource allocations are generous, including unlimited disk space (not base plan), unlimited monthly bandwidth (not base plan), unlimited email accounts, unlimited databases, and unlimited domains. Although the usual caveat of normal usage is applied to “unlimited” bandwidth and disk space.

The uptime guarantee is an industry standard 99.9%, but in the absence of a Service Level Agreement, it’s unclear whether you’d receive any compensation in the event of excessive downtime.

Pricing and Support

The plans, apart from the base package which is well-priced but does not include unlimited disk space or bandwidth, are overly expensive. Granted, it’s great that the resource allocations are so high and you get a free domain name, but I am struggling to understand the premium price point.

The prices are displayed as annual rates, however, when I tried to order a package, I encountered an error, and frankly, the whole check out process was buggy. A little unnerving for a website hosting company, as it clearly has issues with its own SSL certificate.

Customer service is by phone, email, and ticket, but it is not 24/7. For general inquiries, it’s available from 8:00 a.m. to 6:00 p.m. on Sunday to Thursday and for “web services” it’s open from 8:00 a.m. to 5:00 p.m. from Sunday to Thursday. Hopefully, you don’t get any downtime on a Friday! There’s also a tiny FAQs section.

netbeopen-support

I contacted the team by email at around 10:00 a.m. on a Thursday morning, so well within normal business hours. Unfortunately, despite waiting for several days, I did not receive a reply. Perhaps it was because I emailed in English, though I am unsure.

Bottom line on Netbeopen

NetBeOpen sells hosting, website and printing design, and social media management. The hosting plans don’t stand out in any one area, although there are some useful beginner-friendly features.

Pros

  • Industry average 99.9% uptime guarantee
  • Support for beginner-friendly features
  • Plans include generous resource allocations
  • Free domain name included in all plans

Cons

  • Customer service hours are limited
  • Higher-tier plans are very expensive

Buy beginner-friendly hosting at Netbeopen!

Jackie Goldstein
Jackie Goldstein
Jackie is the Site Manager for Website Planet. He is responsible for the overall development and operation of the website, that serves the website development community. His experience includes both software development and online marketing.

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