In business since 2001, NelsaHost offers shared hosting, dedicated servers, VPS, cloud hosting, and SSL certificates. It’s located in Bosnia and Herzegovina but has native phone numbers for ease of contact to those in the United States and the United Kingdom. Its website is in English only.
Features and Ease of Use
NelsaHost offers shared hosting plans for cPanel and Plesk users. You can choose based on the control panel that you prefer. If you take any of the plans offered under both, you get to enjoy the following:
- 99.93% uptime guarantee
- Daily automatic backups
- Five to unlimited domains on each account
- Unlimited bandwidth
- 3GB to unlimited storage, depending on the plan
NelsaHost’s uptime guarantee is backed by a downtime assurance of three days of free hosting on renewal for every hour of downtime that you experienced if it isn’t up to 99.93%.
Right from your control panel, you can connect to CloudFlare, set it up, and manage the tools in order to speed up the delivery of your website to visitors. Website load time and speed have an effect on SEO and your conversion rate. NelsaHost also offers Attracta SEO tools to enable you to add your sitemap to search engines, check your SEO performance, and learn the basics of SEO.
I like that you can choose the PHP version you prefer to use on your website. However, its list of programming languages is limited to PHP. It doesn’t support Python and this might be a downside for you if that’s what you use to develop websites or applications.
It does better for beginners. To start with, it offers Softaculous applications installer that allows anyone to set up more than 300 web applications from their control panel. That includes WordPress, Magento, and Drupal. It also provides a free website builder with more than 1,000 templates.
Pricing and Support
Although the cPanel hosting prices are pocket-friendly, the Plesk hosting prices are a bit on the high side. Also, beware that it doesn’t offer free SSL on either of them. You’ll have to set up Let’s Encrypt yourself if you don’t want to pay for an SSL or purchase one, which is necessary especially if you own an E-commerce website.
It doesn’t offer a free domain, either. You have to buy either from NelsaHost or another provider. Nevertheless, its beginner-friendly tools, SEO application, and the quick set up with CloudFlare might make it worthwhile for you. It allows month-to-month payment, which you should try before you commit to a longer term, because its money-back guarantee is only seven days. That’s not enough to get a decent impression of the service and how well it works for you.
Its customer support is available 24/7 through phone, online ticket, email, live chat, and browser video and voice calls. I sent an email but didn’t receive a response even after more than two weeks of waiting.
Due to the lack of response, the only choice for support might be its knowledge base, which thankfully, has both text and video tutorials.