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Reviews and expert opinion NAV Communications

Gwen Rodgers Gwen Rodgers Web Hosting Expert

NAV Communications has been serving the Romanian I.T. market since 1997. It offers a wide range of web and e-commerce cloud hosting plans plus other kinds of hosting and servers (VPS and dedicated).

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
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Overview

Screenshot 2019 08 21 at 17.45.54

Romanian company NAV Communications has more than 22 years of experience under its belt. It boasts 45,000 servers, more than 20,000 web domains, and 30,000 happy customers. Whether you want web and e-commerce hosting, reseller hosting, colocation, VPS, or dedicated servers, you can find it all at NAV Communications. The company also offers domain registration, SSL certificates, cloud backups, and server administration services.

The NAV Communications website can be switched between several different countries — Romania, the U.K., Austria, and South Africa — each with its own domain, but the Austrian domain is “for sale.”

Features and Ease of Use

NAV Communications offers four shared web hosting plans, 12 e-commerce plans (for Magento, PrestaShop, and OpenCart), four reseller hosting plans, four cloud VPS plans, and three dedicated server plans. The shared web hosting plans provide you with:

  • Five to unlimited hosted domains
  • CloudLinux OS
  • cPanel control panel
  • Free .ro domain (with the Platinum plan)
  • 10 GB to 100 GB SSD storage
  • Five to unlimited email accounts and MySQL databases
  • PHP selector (for PHP versions 5.x and 7.x)
  • Free SSL certificate with annual billing
  • Dedicated IPv4 and IPv6
  • Daily backups retained for ten days
  • Spam and DDoS protection

The hosting plans allow you to buy additional resources with one click whenever you need to.

The Softaculous auto-installer affords you access to more than 400 free CMS, e-commerce and other applications; for example, PrestaShop, OpenCart, and Magento. The R1Soft cloud backups bypass the file system and read data directly from disk so as not to adversely affect performance. CageFS keeps hosted users separate and protected from one another, and the attack mitigation and flood protection services ensure maximum stability, security, and performance.

This provider’s SSD cluster offers fault tolerance so that the virtual instance remains unaffected even if a node becomes inaccessible. You get an industry-average SLA-backed 99.9% uptime guarantee, with discounts as detailed in on the terms and conditions page.

Pricing and Support

NAV Communications’ shared hosting plans are pricey. You can make payments in euros by PayPal, bank transfer, or MobilPay on billing cycles from monthly to triennial. The web hosting services, reseller hosting plans, VPS servers, and SSL certificates all come with a 14-day refund guarantee.

This company provides customer support via telephone, support ticket, email, or online contact form. You can only call on weekdays (up to midnight for technical issues). Unfortunately, my contact form submissions seemed to fall on deaf ears. If you have to resort to self-support, you’ll find a small set of categorized frequently asked questions:

Screenshot 2019 08 21 at 18.21.45

4.1

Pricing

A Free Domain is included when purchasing any hosting service from NAV Communications

Comparison

How does NAV Communications match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
NAV CommunicationsCompare4.2Compare
BluehostCompare2.5Compare

NAV Communications REVIEW: BOTTOM LINE

If you don’t mind paying a high price for high-performance hosting, NAV Communications could be the host for you. However, I would have more confidence in this company if I’d been able to summon some pre-sales support.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.

Pros

  • 22 years of I.T. experience
  • Several hosting plans, including e-commerce
  • SLA-backed uptime guarantee
  • 14-day money-back guarantee

Cons

  • Pricey plans
  • No pre-sales support response
Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.
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VERY BAD EXPERIENCE!!!!!

Basically there support is useless, they always pretend something wrong on my side, then on them. Servers are worst, partially working, they never can resolve any problem. It's the worst experience I've ever had!!! NEVER BUY ANYTHING FROM THEY!!!

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Cretu George Valeriu, Romania
December 22, 2021
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