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MyHostingPartner: A Budget Host for European Sites in 2024

Suzanne Stewart Suzanne Stewart Web Hosting Expert

While I appreciate that MyHostingPartner offers unlimited resources at budget-friendly prices, the limited customer support let me down. If you’re looking for a European host, I wouldn’t recommend MyHostingPartner for beginners who need a lot of help, but experienced site owners might find its affordable, reliable hosting a good fit.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>

Overview

A Budget Hosting Provider That May Be Worth Your Time

When we think of “budget” hosting providers, especially for the EU-centered market, we don’t often picture a positive experience in our minds, do we? Most cheap hosts lack decent features or provide only the bare minimum of services. Some even have issues with reliability and usability.

Netherlands-based MyHostingPartner attempts to remedy this by providing managed WordPress, ASP.NET Core, reseller, and Windows shared hosting with plenty of features and excellent server uptime – all at affordable prices. Whether you run a small business or personal site, you should find the plans robust enough for most of your needs.

However, you may want to look elsewhere if you need reliable support, as I encountered significant issues with MyHostingPartner’s customer service. I’d recommend any of our top beginner-friendly hosts (most with data centers in the EU) for better customer service.

If you’re typically a DIYer, though, read on to see whether MyHostingPartner is the right host for your needs.

Features and Ease of Use

One thing about MyHostingPartner is that you get a lot of value for the price. For this review, I focused on its shared hosting packages and found that even the entry-level plan (“Total Hostingplan”) has a lot of high-quality features. You can expect 25 GB of HDD disk space, the ability to host 5 websites, and a robust security suite in this budget-priced “starter” plan. Let’s look at some other features and plans in more detail.

Generous Resources

MyHostingPartner shared hosting features
MyHostingPartner’s affordable shared hosting plans offer all the resources you’ll need for a small business or personal site

When reviewing MyHostingPartner’s plans, I discovered that it doesn’t skimp on essential resources. Every plan includes unlimited bandwidth, databases, and email accounts. The top-tier plan, Total SSD XL, doesn’t even place limits on your storage space.

Speaking of disk space, MyHostingPartner’s two other mid-tier shared plans include 25 GB to 50 GB of SSD storage. Depending on your plan, you can host 5 to 10 websites. If you already have a site with a different host, MyHostingPartner will migrate it for free.

A Solid Security Suite

Worries about your site’s safety and security shouldn’t keep you up at night. Fortunately, every MyHostingPartner plan includes free Let’s Encrypt SSL certificates, a firewall, 24/7 malware and antivirus scanning, and DDoS protection.

You can protect your account with a two-step authentication process as well. You can even lock your email access from inside your dashboard and request a two-step login verification process should someone manage to log in to your account.

Site Doctor Lex

We’ll get to my assessment of MyHostingPartner’s support system in a minute, but first I’d like to discuss a paid add-on that could be beneficial, especially to beginners. “Site Doctor Lex” is a paid support option that helps you locate and repair issues affecting your site’s performance.

You’ll be charged by the hour for the good doctor’s services, which in reality is a tech support team member tasked with fixing problems that prevent your site from working as it should. This human touch is a welcome change from all the AI-generated tech bots many other hosts offer. Whether it’s better is up for debate, but I found this service useful for things like finding an incompatible plugin or finding causes for slow response times.

Managed WordPress Option

MyHostingPartner managed WordPress features
In addition to WordPress management, you’ll also get daily backups and weekly reports

If you prefer WordPress as your CMS, MyHostingPartner offers managed WordPress hosting that takes care of managing your site. You’ll still receive the same unlimited resources you would with the unmanaged shared hosting plans, plus daily backups and a weekly status report. Your weekly report details any updates to your WordPress core, plugins, and theme, as well as your daily backups. You’ll also gain access to visitor and site performance data.

MyHostingPartner’s managed plans are typically more expensive than what other hosting providers charge for the same (or better) level of service. On the mid-tier plan, you’ll only be able to host one website with 15 GB of storage space. Compare this to Hostinger’s Cloud Startup plan, which includes 200 GB of NVMe SSD storage and the option to host up to 300 websites. Hostinger’s plan still comes out to less1 than what you’d pay here.

MyHostingPartner Features at a Glance (H3)

Free domain name?
Free SSL?
Money-back guarantee
Uptime guarantee 99.99%
Control panel cPanel
Data centers Amsterdam, NL

Support

On the surface, MyHostingPartner has some serious support ready and waiting to help you. MyHostingPartner offers support via ticket system, email, a knowledge base, and live chat. Sounds good, right? Not quite so, unfortunately.

The ticket system only works for paying customers. Email is only available for sales inquiries. And the live chat is only online from 9:00 am to 6:00 pm CET. Only the knowledge base is open and available to everyone.

MyHostingPartner online chat's offline message
Chatbot Lex must be permanently on holiday as he’s never available

MyHostingPartner promises responses to customer support tickets within 2 hours, even on weekends. I was never able to reach support, though, because the only “live” avenue open to me (online chat) was never online. Meanwhile, the knowledge base works but has limited utility. Its search function requires you to type in a complete question and then offers choices from its catalog based on keywords in the question.

Perhaps knowing that its support is lackluster, MyHostingPartner does offer several paid support services. These include tools such as site migration and WordPress installation, “Site Doctor Lex,” and WordPress optimization for unmanaged shared hosting customers. However, you shouldn’t have to pay to receive timely, professional help.

You can expect some issues with a budget host, but I still expect “free” support tools to actually work. I suspect you may not be able to reach chat or email even if you did pay.

If you’re looking for a beginner-friendly budget host, I’d recommend IONOS as an exceptional alternative1. In addition to great support, you can request a dedicated account manager to help you set up your site and answer any questions you may have.

Pricing

MyHostingParnter’s low fees are a major draw. In particular, its shared hosting plans are very budget friendly. There are four plans available: Total, Total SSD 25, Total SSD 50, and Total SSD XL. The generous features available in all plans mean that unless you really need unlimited SSD storage, there’s no need to upgrade to the most expensive plan.

The Total SSD 50 plan with 50 GB of SSD storage and support for 10 domains is more than adequate. However, if you can manage with 25 GB of storage I’d recommend the Total 25 SSD package. The increased speed offered by the SSD drives is a great value-add over the slower HDD drives available on the Total plan. These plans are also cheaper than its managed WordPress options, which is a good deal if you’re fine with unmanaged hosting.

Additionally, I discovered two things of note with MyHostingPartner’s pricing structure. First, you need a domain in order to sign up for hosting. You have to choose between buying a domain from the host or moving your existing domain to its servers. There’s no other option available. Secondly, there’s no money-back guarantee.

Although the website displays monthly pricing, you’ll have to pay upfront for a year with no other options. Without a money-back policy and a requirement to provide a month’s advance notice if you decide not to renew, you’ll definitely want to keep track of your renewal date. Otherwise, you could end up being charged for something you can’t recoup. One way to ensure this doesn’t happen is to turn off automatic payments as soon as you sign up.

Comparison

How does MyHostingPartner match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1CompareOur Score4.1Compare
1Go4HostingCompareOur Score2.4Compare

MyHostingPartner REVIEW: BOTTOM LINE

MyHostingPartner offers a lot of hosting services for the money, except when it comes to its support. Typically, users looking for a budget host aren’t going to have the resources to pay for professional help. However, if you don’t need much in the way of support or just need a small investment to get started and plan to have more available funds later on, MyHostingPartner might be a good choice for you.
Pros Cons
  • Unlimited resources for most plans
  • Solid security suite
  • Inexpensive pricing for shared hosting
  • No money-back guarantee
  • Lack of support availability

FAQ

Is MyHostingPartner a good choice for a beginner?

Yes and no. If you have some hosting experience but only have a small budget to work with, MyHostingPartner is a good choice for a European audience. If you’re new to hosting, MyHostingPartner’s managed WordPress plans might offer enough support to see you through. However, the lack of support availability means we can’t recommend it for all beginners.

Would MyHostingPartner be a good choice for an e-commerce site?

If you have experience starting an online store and want a budget-priced host, you might find MyHostingPartner’s hosting options a good fit. Its low fees and WooCommerce or nopCommerce options allow you to create and launch your online business quickly and easily. The hosting plans offer plenty of resources and room for growth.

Where is MyHostingPartner based?

MyHostingPartner’s headquarters and data center locations are all centered in and around Amsterdam in the Netherlands. That means that MyHostingPartner is an ideal choice for those looking to reach audiences in Western Europe.

Are there better hosting providers than MyHostingPartner?

We have a list of what we here at Website Planet consider the top most affordable WordPress hosts in 2024. These hosts not only excel when it comes to support, performance, and resources, but they also offer cheaper and more robust WordPress plans. If you’ve decided MyHostingPartner isn’t for you, I encourage you to check it out.
Suzanne Stewart Suzanne Stewart
Suzanne has been a freelance writer and editor for 31 years, and has been writing online content since 2008. She holds professional certifications in editing and SEO strategy. She’s often been in the same desk chair as our Website Planet readers, needing to know what’s best and what’s best avoided. When she’s not testing and reviewing vendors, Suz is a professional artist as well as a volunteer therapy musician, playing the Celtic lap harp. She is a nature-lover who is often found walking the hiking trails near her home. She also enjoys time with her family, her grandchildren, and two cats.
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