Features and Ease of Use
MY-TEC’s set of hosting services includes 14 shared hosting packages (in four categories), 8 VPS packages (across Linux and Windows), 8 dedicated server packages (four each for Linux and Windows), and 11 reseller packages (in three categories).
With the cPanel hosting packages provide you with:
- 99.99% uptime
- Unlimited disk space
- Unlimited bandwidth
- 1 to 10 hosted domains
- Unlimited databases
The included one-click software installer allows you to install popular applications such as the WordPress blogging platform, the Magento e-commerce application, and the Joomla CMS. As an alternative to a CMS-backed website, MY-TEC also offers free site building tools that help you build your website without special technical knowledge.
Aside from shared hosting, the Windows VPS packages use KVM virtualization for improved reliability, and the “white label” reseller solutions let you build your own hosting brand.
Pricing and Support
MY-TEC’s cPanel hosting prices are competitive. You can pay for them on a monthly, quarterly, semi-annual, or annual basis, with discounted rates if you commit for more than a month. The U.S. dollar payment methods include PayPal and the Authorize.Net payment gateway.
The 7-day money-back guarantee is notably shorter than the 30 days you get with some other hosts, but it gives you a little time to assess the services. Since it was unclear if the refund window applied only to shared hosting or also to VPS plans, I tried to clarify via the live chat channel:
Other ways to contact the 24/7 customer support team are by telephone, ticket, email, or online contact form. My pre-sales support experience was reassuring because, otherwise, the self-support knowledge base contains only one entry.