Media Temple is an American web hosting provider that has been in business since 1998. It offers a wide range of solutions, including shared hosting, managed AWS hosting, VPS hosting (managed and unmanaged), managed WordPress hosting, and dedicated servers. It also has a range of hosting-related products and services, such as domain registration. Media Temple operates via two server locations; both are in the U.S.A.
The website is quite informative, organized, and has a professional and attractive layout. It’s only available in English, and all prices are displayed in U.S. dollars.
Features and Ease of Use
Media Temple offers three different packages – Deluxe, Ultimate, and Maximum when it comes to shared hosting. All plans come with unlimited storage, bandwidth, and hosted websites. They vary mainly in RAM, CPU, databases, FTP accounts, and a few other minor differences. However, all three plans share the following features:
- cPanel control panel
- Installatron 1-click installer
- 99.9% uptime guarantee
- SSD storage
- SSH access
- 24/7 network monitoring (DDoS protection)
All of Media Temple’s hosting plans come with the popular cPanel control panel. This control panel has a user-friendly management interface and numerous useful built-in tools. With cPanel, you can easily manage all aspects of your website without requiring any advanced technical skills.
Media Temple includes the Installatron 1-click installer within cPanel. Even though I prefer a more up-to-date installer, such as Softaculous, Installatron’s ease-of-use makes it an adequate alternative. Installatron allows you to easily install necessary CMS applications, such as WordPress, with a single click.
This host uses SSD storage with all of its plans. Using SSD storage instead of the traditional HDD storage is preferred as SSD performs much faster when processing data. This speed reflects in your website’s loading times, stability, and overall performance.
Media Temple’s features are quite limited. If you want more resource allocations or high-end features without breaking your budget, take a look at this extensive top web hosting comparison.
Pricing and Support
Media Temple’s prices are considered very expensive compared to the average international and American markets. I’ve come across several hosting providers that offer many more features at lower prices.
With any plan you choose, you can either pay on a monthly or annual basis. You will save money on the yearly contract. A 30-day money-back guarantee backs all plans.
The Media Temple website has a comprehensive and organized knowledgebase with categorized articles and tutorials covering most topics. In the knowledgebase, you can browse by subject or products and services.
Media Temple’s customer support is available 24/7 via live chat, phone, and support ticket. I went for the live chat option and was connected instantly. However, the live chat is sometimes unavailable, and you will need to fill in a contact form.
Even when the chat is available, it’s hit and miss. You may get connected to a helpful agent who will answer all your questions promptly, or you’ll get connected to an unhelpful agent with noticeable knowledge gaps, which is what happened to me.