MaxterHost is a German web hosting services provider that started its journey in 2004. Today, the company offers web hosting, reseller hosting, and VPS hosting plans along with domain solutions and SSL certificates. It also offers various web services such as web security, website backup, and website builder plans. MaxterHost has its servers located in Düsseldorf (Germany) at the Tier III+ myLoc data center. The company’s website supports English but its client area and order area support twenty-five additional languages.
Features and Ease of Use
MaxterHost offers three shared SSD web hosting plans that come with:
- CloudLinux OS
- cPanel control panel
- MySQL/MariaDB databases
- Cloudflare for improved performance and security
- 99.99% uptime guarantee
- Free setup and instant account activation
- RVSkin to add style to your cPanel interface
- Softaculous auto-installer for 320+ popular scripts
- Free SiteLock Lite
- Free signed SSL certificate for all domains
- Free nightly remote backups
With these plans, you’ll get a free domain name with auto-renewal. However, this offer is only available if you opt for the six-month or longer billing term.
The entry-level (Starter) shared hosting plan comes with 5GB disk space, 50GB monthly bandwidth, and unlimited email accounts. Since the company’s shared hosting plans are optimized for WordPress, Joomla, Drupal, PrestaShop, Magento, CubeCart, Zen Cart, osCommerce, etc., you can easily create personal/corporate blogs, websites, online stores, and more easily. MaxterHost also offers four reseller hosting plans, three fully managed Xen VPS hosting plans, 10 self-managed Xen VPS hosting plans, and two VPS server management plans.
MaxterHost operates its HP ProLiant servers at its myLoc data center in Düsseldorf (Germany), thus offering ultra-low network response times across Europe as well as other continents.
The company’s SSD-based web hosting plans come with Cloudflare Railgun and LiteSpeed Web Server (LSWS), which help your website to load up to 500% faster and reduce the risk of page abandonment, thus paving the way for more sales.
Thanks to its use of SSDs, MaxterHost ensures improved reliability as SSDs have a lower failure rate compared to traditional hard drives since they have no mechanical parts that would generate heat or fail. The company also uses enterprise-grade HP Smart Array RAID controllers with FBWC (Flash Backed Write Cache) and BBU (Battery Backup Unit) to reduce the risk of data loss.
Some other unique features of the company include CloudLinux 7 with KernelCare (for improved security), R1Soft server backup (premium backup solution of the hosting industry), and Fantastico! De Luxe auto-installer (for cPanel servers) with over fifty scripts to let even novices run the scripts within a few seconds.
Pricing and Support
MaxterHost’s hosting plans are pricey. Even its entry-level shared hosting plan is almost double the industry average. You can pay for its plans in EUR via MasterCard, AMEX, Visa, PayPal, (SEPA and international) bank transfer, Giropay, and SOFORT. The available billing cycles are monthly, quarterly, semi-annual, annual, biennial, and triennial. Semi-annual and upward plans are cheaper (with 5%-20% discounts) and offer you a free domain.
The company offers a 15-day money-back guarantee on its shared and reseller hosting plans. For VPS plans, it offers a five-day money-back guarantee.
MaxterHost’s customer support can be reached via phone, fax, email, live chat, ticket system, and an online form. The ticket system seems to be the most preferred way to contact the company as only this is featured on its “Support” portal. MaxterHost’s live chat wasn’t available when I tried but my queries submitted via the ticket system were answered in less than twenty minutes.
The company offers an extensive knowledge base along with a “Network Status” page, both of which will serve as useful self-help tools for those seeking it.