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Martfox Review 2024 – Is It a Scam?

Gwen Rodgers Gwen Rodgers Web Hosting Expert

Martfox is clearly an attractive shared web hosting provider despite some contradictory information on its website.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>

Overview

Martfox-overview1Martfox Web Hosting has a significant European presence and also has servers located in Canada. With over ten years of hosting experience, this company is renowned for providing some of the highest bandwidth allocations in the market. The Martfox website is available in English.

Features and Ease of Use

Martfox offers a comprehensive set of shared hosting, virtual hosting, and dedicated server solutions. Here are some of the value-added features you will get with its hosting plans:

  • Whois domain privacy
  • Daily automated backups
  • 99.9% uptime guarantee
  • 24/7/365 support
  • SSL certificates
  • Free website migrations
  • Free .com, .co.uk, .net, .org, and .eu domain registrations

Of the three shared web hosting plans, the entry-level Starter plan provides 2 GB disk space, 5 GB bandwidth, one domain, one email account, one database, but no free domain. The highest plan comes with 30 GB disk space, 80 GB bandwidth, free domain registration, and unlimited emails, databases, and hosted domains.

Shared hosting is managed via the popular cPanel control panel. This comes with the Softaculous one-click installer that allows you easily to deploy over 320+ scripts.

In terms of hardware, we have equipped the shared hosting nodes with high-performance servers like Dell and Supermicro 16 Core Xeon servers, boasting a minimum of 16 GB RAM, RAID-10 storage, and 1 Gbps uplinks. To enhance performance, we utilize the LiteSpeed Web Server, and backups are handled by R1Soft software.

Pricing and Support

Martfox’s shared hosting prices are in line with most of the main competitors, and there are free plans for nonprofits such as charities.

It’s good to see that the hostng plans include free SSL certificates and allow multi-domain hosting on all plans apart from the entry-level plan. All shared hosting plans have monthly, quarterly, semi-annual and annual billing terms, and can be paid for with either PayPal or credit cards.

Here’s where things get confusing:

Martfox has an additional set of shared hosting plans listed on its purchase pages, which have slightly lower prices and two months of free hosting when you commit to a year on either of the top two plans.

Here’s where it gets even more confusing:

Whereas in one place a 7-day money-back guarantee is specified, elsewhere a 14-day money-back guarantee is suggested. And although the plan listings on the main website suggest a 99.9% uptime guarantee, the separate SLA page suggests 100% uptime with 5% money back for every 30 minutes of downtime. All these things sound great but are somewhat contradictory.

For self-support, you can search for answers in the detailed knowledgebase and FAQ sections. You can also contact the 24/7/365 technical support team through the ticket support channel. I was very impressed by the rapid response when I tested the ticket support at a weekend:

Martfox-overview2

4.1

Pricing

Martfox Web Hosting
A free domain name is included with some hosting plans from Martfox

Comparison

How does Martfox match up to the competition?

KamateraCompareOur Score4.8Compare
Liquid WebCompareOur Score4.8Compare
MartfoxCompareOur Score4.2Compare
Tailor Made ServersCompareOur Score2.9Compare

Martfox REVIEW: BOTTOM LINE

Martfox could be your one-stop shop for affordable, reliable, and feature-rich shared hosting that comes with superior support. It would be easier to assess this company if the provided information was less contradictory, but its offerings are attractive enough whichever sets of facts we take to be true.

Pros

  • Free domains for life
  • cPanel-powered shared web hosting packages
  • Whois domain privacy
  • 99.9% uptime guarantee (or even 100%)

Cons

  • Conflicting information about uptime and money-back
  • Additional shared hosting plans on the purchase pages

Get a free domain for life with hosting at Martfox.
Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.
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