Features and Ease of Use
Martfox offers a comprehensive set of shared hosting, virtual hosting, and dedicated server solutions. Here are some of the value-added features you will get with its hosting plans:
- Whois domain privacy
- Daily automated backups
- 99.9% uptime guarantee
- 24/7/365 support
- SSL certificates
- Free website migrations
- Free .com, .co.uk, .net, .org, and .eu domain registrations
Of the three shared web hosting plans, the entry-level Starter plan provides 2 GB disk space, 5 GB bandwidth, one domain, one email account, one database, but no free domain. The highest plan comes with 30 GB disk space, 80 GB bandwidth, free domain registration, and unlimited emails, databases, and hosted domains.
Shared hosting is managed via the popular cPanel control panel. This comes with the Softaculous one-click installer that allows you easily to deploy over 320+ scripts.
From a hardware perspective, the shared hosting nodes have been built on fast servers that feature performance-optimized hardware such as Dell and Supermicro 16 Core Xeon servers with minmum 16 GB RAM, RAID-10 storage, and 1 Gbps uplinks. Software includes the LiteSpeed Web Server for faster performance, plus R1Soft for backups.
Pricing and Support
Martfox’s shared hosting prices are in line with most of the main competitors, and there are free plans for nonprofits such as charities.
It’s good to see that the hostng plans include free SSL certificates and allow multi-domain hosting on all plans apart from the entry-level plan. All shared hosting plans have monthly, quarterly, semi-annual and annual billing terms, and can be paid for with either PayPal or credit cards.
Here’s where things get confusing:
Martfox has an additional set of shared hosting plans listed on its purchase pages, which have slightly lower prices and two months of free hosting when you commit to a year on either of the top two plans.
Here’s where it gets even more confusing:
Whereas in one place a 7-day money-back guarantee is specified, elsewhere a 14-day money-back guarantee is suggested. And although the plan listings on the main website suggest a 99.9% uptime guarantee, the separate SLA page suggests 100% uptime with 5% money back for every 30 minutes of downtime. All these things sound great but are somewhat contradictory.
For self-support, you can search for answers in the detailed knowledgebase and FAQ sections. You can also contact the 24/7/365 technical support team through the ticket support channel. I was very impressed by the rapid response when I tested the ticket support at a weekend: