Features and Ease of Use
MaroNET offers web hosting and dedicated servers. There are three shared hosting plans suitable for small to medium-sized business websites. These are some of the provided features:
- 99.95% uptime SLA
- Daily automatic backups
- 9GB, 18GB, or 30GB storage space
- Up to 80GB bandwidth
Although MaroNET provides a “free domain”, don’t be deceived. That domain name is a sub-domain under its domain, meaning that you’ll have something like example.maronet.pl. Most businesses would not want to have their website under the domain of another business.
MaroNET doesn’t provide cPanel, Plesk, or any of the popular management tool alternatives. It provides a control panel with the basic tools for domain, email, database, and file management.
The company supports PHP, Perl, Python, and CGI-Bin. If you don’t know how to code and are not willing to employ a developer, you can install a CMS like WordPress on its servers; it supports most popular CMSes. It doesn’t provide a website builder tool nor does it offer one for a fee.
Security features extend to anti-virus protection on emails to prevent malicious attacks and spam messages from infiltrating your email servers. MaroNET shared hosting features are basic, you won’t get tools like CloudLinux or LiteSpeed webserver.
If the shared hosting features aren’t sufficient for you, you can check out the dedicated server. It offers customers custom configurations where they can get either RAID 1 to RAID 10 of SATA or SAS disks. The operating system supported is Linux only.
Pricing and Support
MaroNET offers a 14-day free trial that you can use to test if the company’s services are suitable for you. After the test period, you’ll either have to pay for the service or discontinue it. The only subscription period on offer is one year. That’s limiting because some businesses would rather pay per month to ensure that they can easily pull out of the service when they wish to without any commitment.
The good thing, though, is that the shared hosting prices are low. Be aware that there’s no free top-level domain. The company doesn’t offer a money-back guarantee, either.
There’s no knowledge base. Customers looking to quickly solve issues themselves without the help of a support agent will have to try Google Search or just contact the technical support team.
I found it disappointing that there’s no live chat. This is one must-have feature for me, especially if the web hosting company is not domiciled in my country. You’ll have to use email or call its support phone number. I sent an email but didn’t get a reply, even after waiting for more than three weeks.