It tries to provide support in as many languages as possible – the support team is well-versed in English, Swedish, and Danish. If you require assistance outside those three languages, it tries to bridge the gap in any way it can. Its servers are located in the United States.
Features and Ease of Use
Malmö Cloud offers three shared hosting plans with different levels of storage space and bandwidth. It allows those with large storage needs to set up their website easily either with a CMS or codes. Shared hosting customers enjoy the following benefits:
- 99.9% uptime guarantee
- Free SSL certificate
- Automatic weekly backups
- From 100GB redundant SSD to unlimited
- Unlimited traffic
Malmö Cloud’s network is equipped with anti-DDoS to protect customers from attacks. Also, it uses CageFS to ensure that the processes and files of users on the same server are not seen by anyone but the owner of the data. It contains each customer within their own “cage” while still giving them unrestricted access to their own configurations like SSH and cron jobs.
There’s also a firewall and ClamAV’s antivirus engine that protects against viruses, malware, and trojans. It integrates all of that and more in a robust threat management system to ensure optimal protection.
Malmö Cloud uses high-performance servers with an uptime SLA that guarantees customers against downtimes. Also, customers can scale their resources up or down as they need it.
A feature I particularly like is the drag-and-drop website builder. It comes with over 100 templates and allows beginners to website development to create stunning websites in minutes without having to write a word of code.
If you don’t wish to take its WordPress plan, you’ll still enjoy the regular shared hosting given that you can install web applications with one click. Some of the software it supports include Joomla!, Drupal, Prestashop, Magento, and OpenCart.
Pricing and Support
Malmö Cloud’s shared hosting prices are low-cost for the features on offer. Given the use of SSD, CageFS, and other security features, it might be worthwhile for you. Plus, it offers a free SSL certificate. Be aware, though, that you’ll have to pay for your domain registration, which is expected given the low-cost of the web hosting packages.
There’s a 30-day money-back guarantee that allows you to get a full refund if you’re not satisfied with the service, too.
Malmö Cloud provides 24/7 customer support through phone, live chat, ticket, and email. I tried their live chat, and a real person promptly assisted me by providing relevant answers to my questions.
There’s also a knowledge base with a few tutorials.