Features and Ease of Use
MadNET offers four shared hosting plans, eight VPS plans, and three dedicated servers. The four shared hosting plans provide you with:
- 99.95% guaranteed uptime
- cPanel control panel
- 1 to 100 hosted domains
- 1 GB to 5 GB RAID storage
- 50 GB to 1 TB premium traffic
- Support for PHP 2, 5.3, and 5.4
- Weekly backups
The included Softaculous installer helps you install a plethora of popular web content apps without having to have too much technical experience.
This host employs several redundancy features such as uninterruptible power supplies and RAID 5 storage (to help protect you against disk data disasters).
The VMware-powered virtual servers are administered via the vSphere Client panel, so that you can easily see your resource usage and even reinstall your server.
Pricing and Support
MadNET’s shared hosting plans start cheap. Since you can’t actually purchase any plans because the “Order Now” buttons do nothing, I can only assume that you can use credit cards to pay in U.S. dollars. It appears that monthly and annual billing is available, but with no discounts for annual billing.
While MadNET clearly states that there are no money-back guarantees for virtual or dedicated servers, the situation for shared hosting is unclear. To cancel your services, you have to give seven days’ notice prior to the start of the next billing period.
Although you should be able to summon customer support via telephone, ticket, live chat, or online contact form, I was unable to establish contact by contact form, live chat, ticket, or telephone. If you have to resort to self-support, you’ll be similarly disappointed because there are no self-help resources (as far as I can see) apart from a company blog that seems to have started and stopped in 2012: