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MadNET Review 2024 – Is It Worth It?

Gwen Rodgers Written by: Gwen Rodgers

While its website initially looks promising, there’s a lot not to like about MadNET. Its order buttons don’t work, its support links lead nowhere, and it appears to be impossible to contact the company. It’s a pity because the shared hosting plans look inexpensive.

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Overview

Screenshot 2019 10 12 at 08.55.511
MadNET Servers (or simply “MadNET”) was established in as Croatian company MadNET Ltd. in 2005. After outgrowing its original data center (where it still maintains a point of presence), it moved to its current Tier 3 data center in Buzin. MadNET’s website supports the Croatian language.

Features and Ease of Use

MadNET offers four shared hosting plans, eight VPS plans, and three dedicated servers. The four shared hosting plans provide you with:

  • 99.95% guaranteed uptime
  • cPanel control panel
  • 1 to 100 hosted domains
  • 1 GB to 5 GB RAID storage
  • 50 GB to 1 TB premium traffic
  • Support for PHP 2, 5.3, and 5.4
  • JavaScript, Perl, CGI, SSI, and MySQL 5.5
  • Weekly backups

The included Softaculous installer helps you install a plethora of popular web content apps without having to have too much technical experience.

This host employs several redundancy features such as uninterruptible power supplies and RAID 5 storage (to help protect you against disk data disasters).

The VMware-powered virtual servers are administered via the vSphere Client panel, so that you can easily see your resource usage and even reinstall your server.

Pricing and Support

MadNET’s shared hosting plans start cheap. Since you can’t actually purchase any plans because the “Order Now” buttons do nothing, I can only assume that you can use credit cards to pay in U.S. dollars. It appears that monthly and annual billing is available, but with no discounts for annual billing.

MadNET clearly states that there are no money-back guarantees for virtual or dedicated servers, but the situation regarding shared hosting remains unclear. To cancel your services, please provide seven days’ notice before the start of the next billing period.

Although you should be able to summon customer support via telephone, ticket, live chat, or online contact form, I was unable to establish contact by contact form, live chat, ticket, or telephone. If you have to resort to self-support, you’ll be similarly disappointed because there are no self-help resources (as far as I can see) apart from a company blog that seems to have started and stopped in 2012:

Screenshot 2019 10 12 at 09.22.23

Comparison

How does MadNET match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1MadNETCompareOur Score4.1Compare
1Go4HostingCompareOur Score2.4Compare

MadNET REVIEW: BOTTOM LINE

While its website initially looks promising, there’s a lot not to like about MadNET. Its order buttons don’t work, its support links lead nowhere, and it appears to be impossible to contact the company. It’s a pity because the shared hosting plans look inexpensive. Since its blog started and stopped in 2012, I do wonder whether this host is still in business at all.

Pros

  • 14 years of industry experience
  • Low prices
  • Redundancy features
  • One of the fastest networks in the industry

Cons

  • Only 99.95% uptime guarantee
  • Unresponsive customer support

Get cheap Croatian hosting (if you can) from MadNET.
Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.
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