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Reviews and expert opinion LWS

Gwen Rodgers Gwen Rodgers Web Hosting Expert

French company LWS could be a force to be reckoned with if it made some key improvements around customer support. Its hosting offerings are good but not great.

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Overview

French company LWS was founded back in 1999. It now specializes in shared hosting, cloud hosting, VPS hosting, WordPress hosting, dedicated servers, and domain registration.

While the LWS website is in French, it offers the option to translate into more than 20 alternative languages, but this is actually more cumbersome than letting the Google Chrome browser just do the translation for you.

Features and Ease of Use

LWS supports Linux and Windows shared hosting, with each operating system having its own set of price plans that come with different features depending on your requirements. All plans have the following features in common:

  • Unlimited bandwidth
  • 99.99% uptime guarantee
  • DDoS protection
  • Website builder
  • LWS control panel
  • Free domain
  • SSD storage

A software auto-installer allows you to install a CMS (such as WordPress, Joomla, Drupal, or PrestaShop) or other applications with ease. There is also a website builder that helps you design your website by choosing from over 300 templates and then using the drag-and-drop interface.

Regular backups are performed on all hosting plans to keep all your data secure. You can also set up the backup intervals manually via the control panel.

Pricing and Support

For each of the operating system platforms, Linux and Windows, there are four price plans to choose from depending on the size of your business or website: Personal, Starter, Standard, and Performance. The Personal plan is suitable for individuals with small blogs whereas the Performance plan is aimed at larger corporations. These packages vary in web space, the number of email addresses, MySQL and SQL Server databases. Prices are pretty average for the features provided.

All plans come with a 30-day money-back guarantee, and you can pay by credit card, PayPal, bank transfer, money order, or check.

The LWS website includes a comprehensive knowledge base with step-by-step tutorials, video tutorials, and FAQs. Since this didn’t answer all of my questions, I initiated a live chat but (unfortunately) received misleading information from the support agent:


How much does LWS cost?LWS offers plans from $2 to $23. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which LWS plan should I get?My recommendation is to start with a cheaper plan. You can always upgrade later on. LWS can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from LWS here.
How good is LWS’s customer support?LWS is not ranked as one of our top web hosts. But that can also be a result of LWS being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Pricing

4.5
A Free Domain is included when purchasing any hosting service from LWS

Comparison

How does LWS match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
LWSCompare4.5Compare
BluehostCompare2.5Compare

User reviews

Based on 4 reviews in 2 languages
2.0
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anonymus
Switzerland
October 26, 2020
LWS

Very bad service, support and quality. The host and server are not stable at all. My website database completely disappeared and the support center was not capable of giving a clear answer. I will never work with this company. NOT recommended.

LWS REVIEW: BOTTOM LINE

LWS provides a decent range of hosting products at competitive prices, but it doesn’t really stand out, and it definitely needs to work on the quality of its live chat technical support.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.

Pros

  • 30-day money-back guarantee
  • Free domain
  • Unlimited bandwidth
  • Comprehensive knowledge base

Cons

  • Live chat support agent lacking knowledge
  • Poor automated vendor website translations
Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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