Web hosting vendor Kualo was established more than a decade ago, and it has a presence in both the U.K. and the U.S.A. It currently hosts over 100,000 websites for customers in more than 90 different countries. Kualo’s global operations are also powered entirely by renewable energy. Their UK datacentre uses 100% green sourced power while their US facility runs on 100% renewable energy.
Kualo’s website is in English, and its unusual name is actually an acronym that stands for “Knowledgeable, Uptime, Accountable, Love, and Originality.”
Features and Ease of Use
Kualo’s hosting services include shared hosting, reseller hosting, WordPress hosting, and business hosting. The shared hosting offerings include:
- Free website transfer
- Free daily backups
- Unparalleled security
- Enterprise spam filtering
- 99.9% uptime guarantee
For super-fast speeds, Kualo’s hosting runs on SSD SAN block storage hardware that is very available, fault-tolerant, and much faster than standalone SSD hard disks. Cloudflare CDN and Railgun integration further accelerate the delivery of content to your worldwide visitors.
Kualo provides the popular cPanel control panel to manage all aspects of your hosting. Via its intuitive point-and-click interface that requires no technical knowledge, you can add email accounts, control your websites, and manage your files. Non-techies will also like the Softaculous app installer that comes with more than 300 scripts for forums, blogs, e-commerce and CMS systems such as Magento, PrestaShop, and WordPress.
You also need no technical knowledge (i.e., web development skills) to use the free ProSite website builder that helps you create stunning mobile-friendly websites in minutes. This drag-and-drop website builder comes with over 200 fully customizable templates/themes. You can also power your online store with the Ecwid e-commerce platform.
Pricing and Support
Kualo’s hosting plans look quite expensive at first glance, but they begin to look better value for money when you consider the ease-of-use and included features such as 10 GB SSD disk storage, at least 10 email accounts, unlimited free Let’s Encrypt SSL certificates, a generous 60-day money-back guarantee, and a free domain for the first year with an annual plan.
The three shared hosting plans are offered at promotional prices that double when the introductory period ends. But if you’re a charity, you can apparently get free hosting for life through the Charity Hosting Initiative.
Hosting plans can be bought on a monthly, annual, biennial, and triennial basis, and you get free months for longer-term commitments: two months free with a one-year plan, six months free with a two-year plan, and twelve months free with a three-year plan. You can pay by PayPal or credit/debit card.
For self-support, you can start with the extensive knowledge base that covers a wide range of topics:
Dedicated professionals are available 24/7 to provide one-to-one assistance via live chat, telephone, ticket or email. I was pleased to received rapid responses to my pre-sales support questions via email.
How much does Kualo cost?Kualo offers plans from $4 to $67. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which Kualo plan should I get?My recommendation is to start with a cheaper plan. You can always upgrade later on. Kualo can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from Kualo here.
How good is Kualo’s customer support?Kualo is not ranked as one of our top web hosts. But that can also be a result of Kualo being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.