Features and Ease of Use
KreativMedia only has two shared hosting packages available, but both are “all-inclusive” website starter kits with far more than enough resources and features for the average individual or mid-sized business. The Default plan affords you 100GB storage, up to 20 hosted domains, unlimited emails, and unlimited databases; the Business plan upgrades you to 200GB storage and unlimited domains.
Beginners will appreciate the WebBuilderKit packaged with both shared hosting plans. This browser-based website builder and image editor include over 100 professionally-designed responsive themes allowing you to get a great-looking website up without any programming knowledge. If e-commerce is your thing, go for the Business plan instead: the WebBuilderKit coupled with this plan supports the creation of online shops.
You also get these features with each shared hosting plan:
- Their server is based in Switzerland
- Pure SSD servers
- DDoS protection
- Daily malware scan
- Free SSL certification with Let’s Encrypt
- SSH and FTP access
- Numerous PHP versions supported
- Daily offsite backups
- App installer
For those who are unaware, Swiss-based servers enjoy the extra protection of Switzerland’s economic and political stability in addition to their strict data protection laws. Their servers also tend to be newer, more advanced, and better maintained than those in most other countries. This means choosing a Swiss hosting provider will afford you more privacy particularly if you’re in an industry that requires utmost discretion.
KreativMedia does not appear to have an uptime guarantee, but they promise a network availability of 99.9%.
Alternatively, if what you require is a more high-powered or scalable hosting solution, this hosting provider does have managed cloud servers and managed VPS packages available.
Pricing and Support
KreativMedia’s pricing schemes for their shared hosting, cloud server, and managed VPS are definitely reasonably priced. This is especially so considering that their shared hosting packages are all-inclusive and have a wealth of features including multi-domain management, a website building starter kit, and more resources than you’ll likely use. Similar offerings from competing companies would be priced higher and usually wouldn’t include many of these value-added features.
However, it seems that they have overlooked one aspect: their shared hosting packages do not include a free domain. So, these packages are not as “all-inclusive” as they may seem. You will need to consider the cost of registering your domain separately.
There aren’t any free plans or trials available, but there is a 30-day money back guarantee.
Both shared hosting plans provide free ticket support 365 days a year – they’ll respond to you within two hours during business hours and 24 hours outside of their office hours. You can also reach their staff by phone during business hours on weekdays, but you’ll only get the free callback service if you’ve subscribed to their Business hosting plan.
The support team is trilingual and will communicate with you in English, German, or French. My impression of their support team is excellent and even though I asked a rather technical question on configuring databases, they adeptly walked me through the process with easy-to-follow instructions.